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Customer Care Representative

VirtualVocations
Fremont, California, United States
Full-time

A company is looking for a Customer Care Representative in Nevada.Key ResponsibilitiesProvide exceptional customer service and support for insurance inquiries and policy needsAccess and evaluate account information while navigating multiple systemsDocument customer interactions and escalate unresolved issues as necessaryRequired Qualifications, Training, and EducationHigh School Diploma or equivalent required1-3 years of customer service experience;

call center experience preferredIntermediate computer skills with the ability to navigate multiple systemsExperience with Microsoft Office suite preferredAble to troubleshoot basic equipment issues such as headset and internet connectivity

13 days ago
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