Our customer provides technology strategies and solutions that drive business. Via an extensive offering of IT Solutions, Advisory, Consulting, and Managed Services, our customer empowers companies to achieve impactful outcomes.
This position reports to the Business Manager and PMO Team Lead and will work directly with our customer’s technical / solutions teams and other teams across the company on solutions projects.
As the Senior Data Center Engineer, you will be a key contributor delivering engagements with our clients to implement their private and hybrid cloud data center environments utilizing servers, storage, virtualization, orchestration / automation, high-availability, backup, and disaster recovery systems.
Additionally, you will be working with our customer to incorporate public cloud services from Microsoft, Amazon, and others.
Some after-hours work may be required to support cutover and migration events. However, standard working hours are 8 : 30 AM 5 : 30 PM EST.
Responsibilities :
- Implement, troubleshoot and support servers, storage, virtualization, orchestration / automation, high-availability, backup, and disaster recovery technologies Implement, troubleshoot, and support iSCSI, fibre channel, and FCoE / NVME fabrics
- Perform data migration and migration planning services
- Provide data center performance and capacity analysis
- Perform storage, replication, backup, and DR tests and POCs
- Deliver customer training and knowledge transfer
- Create Service Standards in design, documentation, configuration and implementation
- Communicate regularly with the Service Delivery Manager on client satisfaction and review client initiatives
- Provide accurate and on-time updates to team members, project managers, and management team
- Continue to stay current in all aspects of the solutions within your area of expertise
- Maintain required vendor certifications and continue to grow technical skill set
Preferred Qualifications, Experience and Requirements :
- Minimum 5 7 years of experience with Dell-EMC products including VxRail, Unity, PowerStore, PowerMax, PowerScale, RecoverPoint / RP4VMs, PowerFlex, Avamar, Networker, Data Domain, and PowerProtect Data Manager
- Minimum 3-4 years of experience with VMware products including vSphere, SRM, vRealize, vSAN, NSX and VMware Cloud Foundation
- Minimum 3-4 years of experience with iSCSI, fibre channel, and FCoE fabrics
- Must have experience with server platforms from Cisco, Dell, or HP
- Prefer experience with other Hyperconverged, SAN, Backup, and Disaster Recovery technologies (Cohesity, Veeam, Cisco HyperFlex, Nutanix)
- Prefer experience with public and hybrid cloud solutions, such as Microsoft, Amazon and VMware Cloud
- Must have technical expertise in deployment and troubleshooting data center technology related issues through data collection and analysis
- Must have excellent communication, documentation, and customer facing skills
- Ability to meet and exceed customer expectations for projects
- Strong written and verbal communication skills
- Ability to provide training to customers
- A proven track record of high-quality solution implementations
- Demonstrated ability to work with and communicate with other team members
- Must have the ability to analyze existing and anticipated client requirements and promote consideration of companies’ solutions and services to meet the client’s requirements
- A strong desire to learn other technologies and skills
- Multiple Dell-EMC professional level certifications (EMCIE, EMCTA, Proven Professional)
- Multiple VMware professional level certifications (VCP, VCAP or VCDX)
- Energy, excitement, passion and desire to make an impact for our customer