General Position Summary :
Gallery Guards are a professional security presence who create a positive visitor experience, provide assistance to museum staff and contractors, and maintain a safe and secure environment for the works of art and the museum's facilities.
Gallery Guards must have strong interpersonal skills, be capable of standing for long periods of time within the galleries, and have keen observation skills.
Major Responsibilities :
Ensure the protection of museum works of art by patrolling assigned area(s) when the museum is open
Deterring unauthorized persons from touching, handling, defacing, or otherwise tampering with works of art and / or museum property
Enforce general museum policies to ensure the security and safety of its employees, visitors and art collections.
Intake of parcels and packages per established security procedures
Assist in building evacuation and preservation of art collections in times of emergency.
Monitor and immediately report potential safety violations, critical incidents, and unusual or suspicious activity
Interact with visitors by providing general and way finding information in a pleasant and responsive way
Perform light housekeeping duties and generally assist in maintaining a presentable environment for visitors
Maintain radio communications with coworkers and supervisors during your assigned work shift
Support the mission of the museum in all activities
Other duties as assigned
Qualifications :
High school diploma or equivalent
Ability to communicate effectively in the English language, be detailed oriented, and have satisfactory literacy and writing, documentation, communications and interpersonal abilities
Experience working with the public
Ability to stand, walk, and remain alert for extended periods
Ability to communicate effectively both orally and in writing with staff and museum visitors
Ability to understand and follow standard operating procedures, to perform duties in a professional manner and appearance
Ability to make independent and good judgment decisions within proper policy and procedures
Be able to work independently, responsibly and without supervision;
Security / Law Enforcement experience desired and preferred
Prefer a good working knowledge of security operations, safety practices in a museum environment and relevant enforcement procedures and policies
Benefits :
- Part-Time Hours (up to 32 HPW)
- Daytime Hours (9 : 30am - 5 : 00pm)
- Evening Hours (Special Events Security Team) 5 : 00pm-11 : 00pm
- Uniforms Provided
- Earned Leave Program
- Health Insurance Plan
- Ongoing paid training programs and career growth opportunities
- Work with former and current police officers
- Flexible scheduling
- Learn about creating a safe and secure environment in cultural institutions
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