Senior Business Process Specialist

This job is contingent upon CONSTANT being awarded this contract

Come join our dynamic team of professionals with a passion for making the world a safer place. We are a small, rapidly expanding company with a reputation for delivering high-quality services to our clients.

If you're looking to grow with an innovative team where you can make an impact within a supportive, collaborative, and flexible work environment- we're the place for you!

About Your Position

CONSTANT is seeking a Senior Business Process (BP) Specialist to support the Office of Fleet and Asset Management (OFAM).

OFAM mission is to provide effective and efficient management of Customs and Border Protection's (CBP)fleet and asset resources.

This includes acquiring and disposing of vehicles and equipment, maintaining and repairing fleet assets, ensuring compliance with regulations and standards and supporting operational needs through efficient asset management.

This Is What You'll Do

The Senior Business Process (BP) Specialist will lead and manage process improvement initiatives within the Customs and Border Protection Office of Fleet and Asset Management.

This role will require expertise in project mapping tools, change management, and process improvement methodologies. The ideal candidate will have a strong executive presence, excellent communication skills, and the ability to lead and mentor a team.

They will also be proficient in data analysis and project management.

• Lead and manage business process improvement initiatives within the Office of Fleet and Asset Management.
• Utilize project mapping tools to analyze and optimize processes.
• Drive change management efforts and ensure alignment with business goals.
• Facilitate meetings, workshops, and client interactions.
• Leverage advanced data analysis skills to identify opportunities for improvement.
• Plan, execute, and manage complex process improvement projects.
• Identify and mitigate project risks.
• Lead and mentor junior team members.
• Manage change and drive process improvement initiatives.

Qualifications

• Bachelor's degree required (Business Administration / Analytics, Data Science, Information Systems) or relevant field
• 4-10 years of relevant experience in business process management
• Expertise in project mapping tools
• Strong knowledge of Lean, Six Sigma, Kaizen, or other methodologies
• Proven ability to lead and manage complex projects
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving abilities
• Proficiency in advanced data analysis tools
• Ability to influence and collaborate with stakeholders
• Knowledge of information management regulations and security standards
• Must pass a CBP Background Investigation (BI)

Location, Compensation & Benefits

• DMV area
• Occasional work on-site at CBP offices in DC (20%)

Competitive compensation is based on the capability of the candidate.

Comprehensive benefits package that includes :

• National Healthcare Insurance (including a 100% employer-paid coverage option)
• Dental Insurance
• Vision Insurance
• Employee Assistance Program "EAP" (company paid)
• 401(k) with Generous Employer Match
• Flexible Paid Time Off
• Ten (10) Paid Holidays
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• AFLAC Critical Illness, Hospital, Accident Plans
• Volunteer Paid Time Off
• Professional Development
• Work From Home Stipend
• Life and AD&D Insurance (company paid)
• Long Term Disability (company paid)
• Eligibility for bonuses based on company and individual performance

About CONSTANT

CONSTANT is an award-winning consultancy focused on executing our mission of making the world a safer place. We are an 8(a)-certified and Economically Disadvantaged Woman Owned Business (EDWOSB) with a long history of helping clients across all levels of government and the private sector prepare for catastrophic disasters and emerging threats.

Our core areas of expertise include emergency management, emerging threats, health security, and healthcare preparedness.

Across those areas, we provide planning, training, exercise, outreach, and staffing services. We are deeply committed to delivering superior customer service, providing a platform for our team members to thrive and prosper, and embodying our signature entrepreneurial spirit and core values.

Learn more about CONSTANT here .

CONSTANT is certified as an 8(a) and Economically Disadvantaged Woman-Owned Small Business (EDWOSB). We are an Equal Opportunity Employer and provide reasonable accommodation to applicants with physical and / or mental disabilities.

• We value and encourage diversity and solicit applications from all qualified applicants without regard to race; ethnicity;
• religion; gender; age; national origin; marital status; sexual orientation; gender identity or expression; family responsibilities;
• matriculation; physical or mental disabilities; source of income; political affiliation; genetic information; status as a protected veteran;

place of residence or business; or any other characteristic protected by federal, state, or local law. If you are interested in applying for employment with CONSTANT and need special assistance or accommodation to apply for the position, please call (424) 226-0170.

Determination on requests for reasonable accommodation are made on a case-by-case basis. CONSTANT is a federal contractor supporting veteran candidates.

CONSTANT is also a Great Place to Work certified organization.

We are an E-Verify participating employer.

Disclaimer

This job description has been designed to indicate the general nature and level of work performed by employees within this classification.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job