Counseling Department Coordinator (Administrative Support Coordinator I)

Job Summary

It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination.

We are continuously seeking individuals from various career disciplines that share the University’s mission and core values.

We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.

About the Position :

The College of Health and Human Development strives to prepare students to thrive in a globalized era in their chosen field.

We provide education, conduct research, and engage diverse communities to advance human health, development, and well-being.

We seek an exceptional individual to join our team as the Counseling Department Coordinator (Administrative Support Coordinator I).

The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

Under the direction of the Academic Resource Manager (ARM), and in collaboration with the Department of Counseling Chair, the person in this position will focus on scheduling and human resource activities for the Department of Counseling.

Under general direction, provides general office support to students, faculty, staff, and community members. Plans, initiates, executes, and coordinates projects, activities, and events with accountability for results.

Coordinates budget activities (including procurement, requisitions accounts monitoring, and travel), maintains databases and creates reports, maintains files, processes documents, and records, gathers data, and interacts with and solves problems for work-unit customers and staff.

Supports the Counseling and Human Services (CHS) complex and provides backup for Department of Human Services and their faculty.

Uses customer service and problem-solving skills to respond to customers via email, telephone, and in person. Uses a variety of office support technology and systems such as word processing and spreadsheet packages to complete assignments.

Compiles the appropriate program verification forms for matriculated students to submit to the Board of Behavioral Sciences.

Works with alumni to gather program material and program verification for licensure applications to the Board of Behavioral Sciences.

Coordinates and schedules meetings and events as needed. Addresses a wide range of work unit problems which require interpreting policies and procedures and using ingenuity to put information together in new ways.

Coordinates and works with individuals at all levels within the organization. Other duties assigned.

Essential Qualifications

High School diploma or the equivalent and four years of progressively responsible experience in general office, clerical or secretarial work or the equivalent.

Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures. Thorough knowledge of English grammar, punctuation, and spelling.

Thorough knowledge of office systems with the ability to use a range of technology, systems, and software packages. Ability to independently handle multiple work unit priorities and projects.

Ability to apply a variety of policies and procedures where specific guidelines may not exist. Working knowledge of budget policies and procedures.

Ability to perform standard business math including calculating ratios and percentages, tracking financial data, and making simple projections.

Ability to draft and compose correspondence and standard reports. Ability to effectively handle a broad range of interpersonal contacts including those at a higher level and those sensitive in nature.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment.

CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and / or it is discovered that the candidate knowingly withheld or falsified information.

Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.

Preferred Qualifications

Bachelor's degree from an accredited college or university. Knowledge of Access database management. Accounting background and several years of experience working in an administrative support role in a college or university setting.

Proficiency in PeopleSoft central management systems including personnel, programmatic and financial systems. Experience coordinating departmental events and large meetings.

Strong organizational, prioritization and staff and student assistant supervision experience. Experience handling confidential files and records.

Experience developing publications in Microsoft Office Suite including email and internet functions. Experience with Common Human Resource System (CHRS) and CFS.

Experience with database management, budget reconciliation, scheduling, purchasing, procurement card reconciliation, part time faculty contracts, and travel procedures.

License / Certifications

A Valid California Driver's License.