Technical Support Specialist

VirtualVocations
Pasadena, California, United States
Full-time
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A company is looking for a Technical Support Specialist in Customer SuccessKey Responsibilities : Providing Level 1 technical supportOwning, investigating, and resolving technical issuesFollowing up with customers to ensure customer satisfactionRequired Qualifications : Bachelor's degree or relevant experienceExperience providing support to B2B SaaS customersAbility to quickly learn technical skillsExperience with Zendesk and Hubspot (preferred)Experience working in a fast-paced startup environment (preferred)

3 days ago
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