Front Desk Coordinator

Job Description

Job Description

We are looking for an organized and customer-focused Front Desk Coordinator to join our team in Columbus, Ohio. In this contract position, you will serve as the first point of contact for visitors and callers, ensuring smooth operations at the front desk. If you excel in multitasking and delivering exceptional service, we encourage you to apply.

Responsibilities :

• Handle receptionist duties, including greeting visitors and directing them appropriately.
• Provide concierge-level services to ensure a positive experience for guests and staff.
• Manage a multi-line phone system efficiently, answering and directing inbound calls.
• Respond promptly to inquiries while maintaining a high level of professionalism and patience.
• Perform filing and organizational tasks to keep records and paperwork in order.
• Utilize Office software to complete administrative tasks and maintain documentation.
• Support medical front office operations, including scheduling and patient interactions.
• Collaborate with team members to ensure seamless office operations.
• Maintain a welcoming and organized front desk environment
• Proven experience in busy receptionist or front desk roles.
• Familiarity with managing multi-line phone systems and switchboards.
• Strong customer service skills with a detail-oriented approach.
• Proficiency in using Microsoft Office applications for administrative purposes.
• Ability to handle filing and organizational tasks efficiently.
• Knowledge of medical front office procedures is preferred.
• Excellent communication skills, both written and verbal.
• Capable of multitasking and prioritizing in a fast-paced setting.
• Must have a positive attitude, patience, and the ability to stay calm in a high-stress environment.