Search jobs > Laguna Niguel, CA > Part-time > Grocery clerk

Online Grocery Pick-Up Clerk

Kroger
Laguna Niguel, CA, United States
Part-time

Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality.

Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.

Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Essential Job Functions :

  • Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality.
  • In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.
  • Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.
  • In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.
  • E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up.
  • Meet / exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
  • Adhere to local, state, and federal laws, food safety procedures, and company guidelines.
  • Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones.
  • Read and follow directions given in the note section
  • Ensure quality and freshness of all items chosen
  • Communicate with customers via a portable phone and respond to calls in a professional and timely manner
  • Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars
  • Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping.
  • Process the orders through the point of sale (POS) system
  • Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock
  • Maintain organization and cleanliness of staging areas and equipment
  • Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor
  • Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair
  • Perform required opening and closing procedures
  • Assist in training new e-Commerce team members
  • Meet / exceed productivity standards
  • Ability to work cooperatively in high paced and sometimes stressful environment.
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
  • Ability to act with honesty and integrity regarding customer and business information.
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation.

Minimum Position Qualifications :

  • Ability to work without supervision
  • Ability to read shelf tags
  • Basic math skills (., counting, addition, and subtraction)
  • Excellent oral / written communication skills

Desired Previous Experience :

  • Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier
  • 30+ days ago
Related jobs
Kroger
Fountain Valley, California

Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gatherin...

Promoted
Bodega Latina Corporation - El Super
CA, United States

They will also clean, fill and rotate the self serv Grocery Clerk, Grocery, Clerk. Under direct supervision of the Grocery Manager, the Grocery Clerk will provide friendly, courteous, and helpful service. ...

Promoted
Whole Foods Market, Inc.
CA, United States

Handles DC and UNFI invoices f Receiving, Team Member, Inventory, Stocker, Part Time, Grocery, Retail. ...

Promoted
Hobby Lobby
Lake Forest, California

Stockers at Hobby Lobby are tasked with ensuring that store shelves and sales floors are stocked, organized, and ready for customers. ...

Promoted
Kohls
Lake Forest, California

As a Stocker at Kohl’s, you will be responsible for maintaining inventory levels by restocking shelves and organizing products within the store. ...

Promoted
Amazon
Lake Forest, California

As a Stocker at Amazon, you will be responsible for stocking and organizing products in the warehouse. ...

Promoted
Auto Zone
CA, United States

Stockers at AutoZone are responsible for keeping the store shelves and the stockroom organized. ...

Promoted
Northgate Market
CA, United States

Grocery Clerk - Store #12 Part-Time**. Job Category****:** Grocery **Requisition Number****:** GROCE012819 Showing 1 location **Job Details**. We offer our customers a full service supermarket with a large meat department, bakery, tortilleria and prepared foods in addition to ...

Promoted
Whole Foods
Mission Viejo, California

Stockers at Whole Foods are responsible for keeping the store shelves with fresh product and ensuring that signs and prices are correct. Previous experience as a stocker or related job preferred. ...

Promoted
Walmart
CA, United States

Why is Walmart America's leading grocery store? Our customers tell us one of the biggest reasons is our hard-working and happy-to-help fresh food and grocery associates. Join our food and grocery team and you won't just keep shelves stocked, you will make important decisions about the quality of fru...