Patient Care CoordinatorInnovaCare Health • Winter Haven, FL, US
Patient Care Coordinator
InnovaCare Health • Winter Haven, FL, US
job_description.job_card.30_days_ago
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job_description.job_card.job_descriptionManages the providers schedule daily. Welcomes patients and visitors upon arrival to the clinic. Manages waiting room to ensure wait times are within 15-minutes of arrival Manages the front desk workflow and communication with MAs. Maintains accurate registration by obtaining, recording, and updating personal and financial information. Assists patients in problem solving potential issues related to the health care system, financial or social barriers (e.g., request interpreters as appropriate, transportation services or prescription assistance); and PCP change if necessary. Assists patient with intake processes including scanning required documents. Collects patient's financial payment responsibility (ex. co-payments, co-insurance, deductibles or issues receipts). May manage cashier box or similar location, balance daily deposits, and prepares bank deposits according to company policies. Processes walk-in patients and visitors such as greets, promptly and professionally answers phone calls, and if applicable, schedules appointments per guidelines. Answers phones and schedules appointments. May also assist the case manager with scheduling hospital follow-up. Perform all other related duties as assigned. High school diploma or GED equivalent required. Strong customer service focus. Bilingual in English / Spanish highly preferred. Team spirit, a calm demeanor, and a passion for people.
Patient Care Coordinator
At InnovaCare Health, we believe healthcare should be people-first, for our patients and our team. With 40+ clinics across Florida and Texas, we care for over 500,000 lives, building relationships that last and outcomes that matter. If you're passionate about making a real difference in people's lives while growing your career, you're in the right place.
Perks & Benefits
- Health, Dental, and Vision insurance Eligible 30 days after employment.
- Paid Time Off (PTO) and Paid Holidays.
- 401(k) with company match.
- Educational Assistance
- Life Insurance
- A workplace that feels like family, and more!
What You'll Do
As a Patient Care Coordinator, you'll be the heartbeat of our care teamsupporting physicians, guiding patients, and ensuring each visit feels effortless and personal.
Your day-to-day will include :
What You'll Need
Your Future Starts Here
InnovaCare Health isn't just where you workit's where you grow. Our leadership team is committed to helping every staff member advance in their role, learn new skills, and build the career they envision.
Apply now and bring your career to where it's needed most!
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Patient Care Coordinator • Winter Haven, FL, US
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