Salary $ - $
City Experiences is seeking Boat Captain in San Diego
About You :
This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.
About the Opportunity :
A successful Captain is responsible for the safety of the vessel, for providing a positive guest experience, and supervising onboard operations crew.
A flexible schedule is a must as it includes evenings, weekends, and holidays.
Essential Duties & Responsibilities :
- Responsible for the safe and efficient operation & navigation of the vessel in all weather conditions, as well as the safety of all persons on board
- Ongoing crew management, training & drilling adhering to all applicable United States Coast Guard, Federal and State laws, in addition to company policies and procedures
- Exceptional communication skills are essential
- Strong focus on safety and the ability to lead in the event of any onboard emergency
- Attention to customer service and guest satisfaction while providing exceptional hospitality to guests and coworkers as prescribed in our RESPECT Service System
- Detailed working knowledge of all ships systems and their proper maintenance
- Ability to analyze and solve problems while prioritizing tasks in order of importance
- Ability to maintain calm and take control in various situations
- Strong focus on safety and teamwork with the ability to establish & maintain effective professional relationships
- Effective communication skills to direct crew, keep passengers safe and relay pertinent information
- Conduct thorough pre-cruise inspections while focusing on the appearance and cleanliness of the vessel
- Vessel maintenance including, paining & general aesthetics, plumbing, electrical, water (potable, raw,
- black, and gray) systems, fire suppression, bilge, comms, and navigation systems
- Ability to lift fifty (50) pounds; moving furniture and other heavy items such as provisions up and down stairs
- Administrative and documentation duties as required
- Facilitate crew trainings
- Vessel walk throughs and familiarizations with new hires
- Additional job duties as assigned
Requirements & Qualifications :
- Valid 100 ton Masters or higher License with a satisfactory record
- Valid TWIC Card, First Aid / CPR cards
- FCC Marine Radio Operators Permit
- Five (5) years maritime experience; with two (2) years as Master preferred
- Per US Coast Guard regulations, must be a US Citizen or a Permanent Resident
- Receptive to working nights / weekends and major holidays
About Us :
City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests / riders annually.
If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
The RESPECT Service System embodies City Experiences’ mission, vision, values, and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
Our Mission : We create amazing experiences.
Our Values : R espect, E nvironment, S afety #1, P rofessionalism, E xceed, C ommunication and T eamwork.
Our Operating Principles : CITY EXPERIENCES 12
- Foster diversity and inclusion.
- Practice conservation and environmental responsibility.
- Cultivate a safe and secure workplace.
- Be on time. Come prepared.
- Make data-driven, fact-based decisions.
- Be decisive with 80 : 100 solutions (80% right, 100% implementable)
- Expect to win but compete as an underdog.
- Embrace innovation and reinvention.
- Listen and be responsive.
- Strive for efficiency and transparency without politics.
- Win as a team. Play your role.
- Work hard, have fun, celebrate success.
EQUAL OPPORTUNITY EMPLOYER :
The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. The Company is committed to providing equal opportunity in all employment practices, including, but not limited to, selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to age, race, color, national origin, sex, sexual orientation, religion, handicap or disability, pregnancy, service member status, citizenship status, or any other category protected by federal, state, or local law.
Additionally, we encourage all qualified applicants, including those with past arrest or conviction records, to apply. The Company participates in the E-Verify program in certain locations.
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