ER Doctor Assistant

VCA Veterinary Specialists of the Valley is seeking a Doctor Assistant to complement our talented emergency medicine team in Woodland Hills, California.

We have full-time, 10hr shifts and part-time, 8hr shifts positions available, day, evening and / or overnight with the flexibility to work at least one weekend shift.

Do you want to be part of a newly remodeled beautiful hospital that delivers an atmosphere of well-being to their associates as much as to their clients and patients?

Do you enjoy every opportunity to exceed a client’s expectations? We are looking for a personable and highly professional service extraordinaire with a unified, supportive like-minded team and dedicated hospital leadership.

The hourly range for this position is $19-$23, with a shift differential for overnight shifts. Compensation is negotiable based on education, experience, and other relevant credentials.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs

Doctor Assistants are responsible for :

• Must be able to work independently and collaboratively to communicate with staff and clients effectively and accurately.
• Must be friendly, outgoing, people-oriented, positive, and able to always maintain a professional and respectful attitude.
• Must possess proficient telephone and computer skills to maintain accurate medical records including client records with charges, medical history, laboratory / diagnostic reports.
• Must be able to foster and maintain strong and professional relationships with clients and referring veterinarians.
• Assist clients with updates during their ER interaction including but not limited to discharges.
• Follow-up with recently discharged patients for status updates and inform ER doctor of patient status as needed.
• Obtain authorization and facilitate pharmacy staff with filling in-house prescriptions as well as calling / faxing outside pharmacy prescriptions.
• Develop a familiarity and understanding of procedures and estimates to better assist clients with Treatment Plans.
• Must support call distribution center and other department patient care coordinators to ensure that client calls and requests are being processed in a timely manner.
• Effectively communicate with co-workers in a respectful manner at all times.
• Assist ER doctors to direct traffic (patients and care) and leverage staff time.

Why choose VCA?

As a member of the VCA family, eligible full-time employees will be rewarded with a competitive and comprehensive benefits package, including :

Health & Wellness

• Innovative associate health and wellbeing department (Headspace app subscriptions, Vault financial wellness tool, and access to additional mental health resources)
• 401k retirement savings plan with company match
• Health / dental / vision insurance, which includes infertility benefits, gender affirmation services.
• Paid parental, vacation and sick leave

Professional Development

• Continuing Education Allowance for Credentialed Technicians
• WOOF University offering abundant CE for Doctors and Staff

Additional Benefits

• Up to 100% Pet Care Discount for your own pets
• Wide range of discount programs from pet food, cell phone services and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.

Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits : We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation / sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed.

It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.

Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at