Allergy & ENT Associates is looking for a Medical Receptionist at our Sugarland Office!
What are we about?
As a multi-state, physician-led team of specialized providers and dedicated staff, we are focused on enhancing the well-being of our patients living with allergy, asthma, and sinus conditions.
Our mission is simple : to empower individuals to embrace life to the fullest through personalized, comprehensive, and compassionate healthcare.
Address : 1201 Creek Way Drive, Suite A
Sugar Land, Texas 77478
Ability to travel to nearby clinics is required!
Visit AentAssociates.com for more locations and clinic hours
Hours :
Monday8 : 30am - 5 : 30pmTuesday8 : 00am - 4 : 40pmWednesday8 : 00am - 4 : 40pmThursday9 : 30am - 6 : 40pmFriday7 : 00am - 2 : 30pmSaturday8 : 30am - 11 : 40am When Open
Benefits : Health Insurance
Health Insurance
Dental & Vision Insurance
401K
Life insurance
PTO & Holidays
Short- & Long-Term Disability
Full Time Only
To provide high quality patient care services, treating all patients' and guests with courtesy, fairness, and respect. Works with management and staff members in a spirit of cooperation and teamwork.
Supports the goals and objectives of Allergy & ENT Associates.
Essential Duties & Responsibilities
- Follows office policies, procedures, and protocols as appropriate.
- Communicates effectively with other staff members.
- Greets visitors with a smile in a polite, prompt, helpful manner. Provides any necessary instructions / directions. Informs appropriate department / person of patient's arrival.
- Completes necessary paperwork such as fee tickets, etc. Uses computer system to generate information necessary for billing.
- Updates patient information, collects co-pays, provides any necessary form(s) needing completion, obtains signature as necessary.
- Maintains clean, orderly waiting room and work area.
- Answers phone promptly and in a pleasant manner and deals with customer needs expeditiously, such as making appointments, taking messages for the clinical staff, etc.
- Updates information in electronic patient charts according to policy and procedure.
- May perform specific Job Activities as assigned per office location
- Attendance is required for all In-Service trainings
- Travel to other clinics, within reasonable distance, will be required.
Qualifications
EDUCATION AND EXPERIENCE
- High school graduate or equivalent
- 3 years of office experience preferred. One year medical office experience preferred.
- Knowledge of medical terminology, HMO, PPO, medical insurance industry and general clerical procedures.
- Knowledge of CPT & ICD-9 / 10 Coding System.
- Ability to operate a multi-line telephone system.
- Must be self-directed and able to work independently
- Attention to detail a must
- Professional, calm and courteous demeanor
- Excellent verbal and written communication skills
COMPUTER SKILLS
Proficient computer skills in Microsoft Office and Outlook. EMR knowledge preferred.
Knowledge, Skills, Abilities
Safety and Confidentiality - Follows OSHA regulations and the safety guidelines of the Practice. Follows HIPAA policies and procedures.
Respects and maintains patient confidentiality.
- Organization - Uses time efficiently by prioritizing and planning work activities; is methodical and efficient in structuring tasks to be accomplished.
- Professional Maturity - The ability to separate emotional feelings from the real issues at hand. The ability to legitimately and objectively challenge the substance of our beliefs and biases of our observations.
- Time Management - Managing one's own time and the time of others; the ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Interpersonal Communication - Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situation
- Communication - The ability to write and speak effectively using appropriate convention based on the situation; actively listens to others, asks questions to verify understanding, and uses tact and consideration when delivering feedback to others.
Physical Demands
Physical Demands : Fast paced medical office environment. Good eyesight and hearing, manual dexterity, and full range of body motion required.
Must be able to stand and / or sit for extended periods of time. May require occasional lifting of 25 pounds or more. May be exposed to acutely ill patients, and communicable diseases.
Work Environment
Well-lighted, heated and / or air-conditioned indoor office setting with adequate ventilation; Moderate noise (examples : business office with computers and printers, light traffic).
Typical schedule is Monday through Friday with regular working hours; Occasional overtime or weekends may be required. Travel to other clinic locations may be required.