Operations ProcessorCategoryBanking OperationsJob Id2025-0023243LocationMarshall, MN, United StatesPosting Start Date09 / 24 / 2025Anticipated Posting End Date10 / 07 / 2025Job TypeFull time

Operations Processor

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel atall from Day One.

U.S. Bank is adding to our Titling team to provide support on title requests for our customers and sales team.

Responsibilities : - Ensures all title information and details are accurate on any one title asset task. - Verifies, processes, and documents information relating to all aspects of standard and non-standard collateral and loan documentation to ensure completeness and accuracy. - Releases collateral when loan is satisfied or no longer needed. - Accomplishes tasks within designated time frame and provides high quality customer service by responding to customer inquiries, requests and problems. Researches and resolves problems and errors with accounts. - Assisting in outstanding title follow up with customers by taking incoming phone calls, answering emails where customers respond to letter mailed to them. - Assist with matching our electronic records with our service provider platform - Assisting with lien add requests by working with state DMV locations. - Assisting with monthly projects on unidentified electronic titles, and paper titles in the cabinets.

Basic Qualifications : - High school diploma or equivalent - One to two years of experience in leasing or other financial operations activities

Preferred Skills / Experience : - Basic knowledge of products, terminology, closing policies and procedures, funding policies, underwriting requirements, legal documents, and systems related to assigned area of leasing operations - Thorough knowledge of applicable credit policies and approval processes for assigned product(s), as well as applicable laws and regulatory requirements - Ability to work with multiple functional areas to solve complex documentation needs - Ability to apply critical thinking for all elements of lease / loan documentation construction - Ability to master multiple software applications; strong PC skills - Strong mathematical skills and general knowledge of basic accounting procedures used within the assigned area - Proven commitment to quality customer service and ability to work well with customers - Strong general office skills - Effective verbal and written communication skills

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours) :

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range : $20.00 - $20.91

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and / or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.