Patient Access SpecialistShyft6 • Orlando, FL, US
Patient Access Specialist
Shyft6 • Orlando, FL, US
job_description.job_card.variable_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionStrong, accurate data entry skills. Previous work experience in Specialty Pharmacy or Customer Service (preferred). Professional-level computer skills, including Microsoft Office, email, web-based applications, and keyboarding. Experience working with people in high-pressure, time-sensitive situations (phone or face-to-face) involving problem-solving, decision-making, sound judgment, and customer service skills. This experience may come from a combination of work history and posthigh school education and does not need to be in a traditional customer service setting. Strong ability to multi-task and manage time effectively. Ability to function in a high-volume, fast-paced environment. Dependable with a strong work ethic. Ability to accept and implement feedback and coaching. Working with databases / CRMs or tracking systems; Salesforce CRM experience preferred. Experience in a healthcare / pharmaceutical environment. Understanding of challenges associated with patients' medical conditions.
Job Title
Provide accurate data entry and overflow customer service support for other teams. Responsibilities include creating accounts and cases, and updating account information received from medical billers.
Key Responsibilities
- Perform high-accuracy data entry for accounts and cases.
- Provide overflow customer service support to other teams as needed.
- Update account information based on inputs from medical billers and internal requirements.
Requirements
Preferred Experience
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Patient Specialist • Orlando, FL, US
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