Case Manager

Job Description

Job Description

• Maintain manual and computerized participant records, complete required documentation and reporting including database (ETO) input with timeliness and accuracy.
• Network with other providers to generate community resources for participants.
• Effectively partner with internal and external operations and business partners to meet the needs of employers and job-seeking participants.
• Establish / maintain relationships with targeted community groups and / or individuals to maximize interest in training programs.
• Assist participants with researching and accessing needed services including additional job training, educational supports, counseling, housing, medical services, and other support services as needed.
• Coordinate service provision with referring agencies including conducting case conferences at set intervals.
• Determine individual's need for support funds / gift certificates; help them investigate and exhaust other options before requesting funds.
• Generate productive partnerships with businesses to allow for ongoing job / internship placement of job-seeking participants.
• Monitor and follow-up with participants to enable them to find and retain employment.
• Provide / assist with coordination of job coaching and follow-up retention services for participants working competitively.
• Conduct tours of for interested potential participants as well as prospective employer partners.
• Act as the point person between different stakeholders to ensure satisfaction with services provided at all levels.
• Perform follow-up calls and visits to employers to ensure a high level of employer satisfaction.
• Plan and coordinate on-site recruitment opportunities as appropriate.

Other duties as assigned

Company Description

Mission : We are committed to improving the economic and social well-being of the impoverished and disadvantaged.

For 85 years, The Fedcap Group has developed scalable, innovative and potentially disruptive solutions to some of society’s most pressing needs.

The Fedcap Group is the parent company of a growing number of top-tier nonprofit agencies dedicated to serving over 300,000 children and adults each year across the United States and the United Kingdom.

The Fedcap Group provides educational services to every age group, vocational training in high-growth labor industries, behavioral health services, work readiness skill-building and jobs all targeted to helping people achieve long-term self-sufficiency.

The work of The Fedcap Group is structured within four major practice areas : Education, Workforce Development, Occupational Health and Economic Development, which are strategically aligned for maximum impact.

The Fedcap Group also invests its time and resources in broader systems change working in partnership with federal, state and local government to improve the way services are designed, funded, and delivered.

Company Description

Mission : We are committed to improving the economic and social well-being of the impoverished and disadvantaged. r n r nFor 85 years, The Fedcap Group has developed scalable, innovative and potentially disruptive solutions to some of society’s most pressing needs.

The Fedcap Group is the parent company of a growing number of top-tier nonprofit agencies dedicated to serving over 300,000 children and adults each year across the United States and the United Kingdom.

The Fedcap Group provides educational services to every age group, vocational training in high-growth labor industries, behavioral health services, work readiness skill-building and jobs all targeted to helping people achieve long-term self-sufficiency.

r n r nThe work of The Fedcap Group is structured within four major practice areas : Education, Workforce Development, Occupational Health and Economic Development, which are strategically aligned for maximum impact.

r n r nThe Fedcap Group also invests its time and resources in broader systems change working in partnership with federal, state and local government to improve the way services are designed, funded, and delivered.