About Four Seasons :
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.
Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.
Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.
It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location :
Infinite perfect places in one perfect paradise. The modern embodiment of the spirit and soul of the Caribbean, this beachfront oasis is everything you could need in a luxury getaway.
A place where smiles greet you as you step off the boat, where the crest of the sun over Nevis Peak sparkles on the waters of two oceans that meet but never cross, Nevis is a captivating combination of adventure, serenity and recreation that just waits for your discover.
he Four Seasons Resort Nevis is looking for suitable qualified applicants to fill the position of Front office Receptionist.
The successful candidate will report to the Front office Manager.
About the Role
The Front Desk Receptionist is a central part of the Front Office Team whose main objective is to ensure our guests have a smooth arrival and departure experience.
Essential Functions
- Checks in guest in an efficient and friendly manner, using guest name whenever possible. Run reports on the computer system.
- Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest.
Settles bill accurately through credit card or cash transaction.
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible;
resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
Skills and Abilities
- Reading, writing and oral proficiency in the English language.
- Basic computing knowledge & telephone skills, to organize and keep proper filing system.
- Able to work on shifts, weekend and public holidays.
Key Competencies :
Consistently demonstrates the following employee behaviours to :
- Start with The Heart by being caring and compassionate, aware and present and recognizing confidently
- Master Your Craft by constantly learning, delivering with passion and being a brave problem solver
- Be You by being genuinely yourself, honest and reliable and a committed team player
All applicants must hold valid Work Authorization for St. Kitts & Nevis
We look forward to receiving your application!
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