DIRECTOR OF RESIDENTIAL SERVICES

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PURPOSE / SUMMARY :

The Director of Residential Services shall be responsible for the direction of both clinical and administrative aspects of the treatment component to ensure provision of quality care and confidential services.

He / She is responsible for the employees' performance and coordination of services as well as the compliance of the facilities with State, County, and local authorities.

EDUCATION / QUALIFICATION : Master’s degree in human services, mental health, or social work fields, with at least five years of experience in addiction services, with one of those years in a supervisory capacity.

Candidate must be a Licensed Clinical Alcohol and Drug counselor or Licensed Professional Counselor with a CCS, or Licensed Social Worker with a CCS, or Licensed Psychologist, or ASAM Physician, or Board-Certified Psychiatrist, or Advanced Practitioner Nurse with a CCS.

Knowledge and experience in meeting compliance with agency, state, and / or federal regulations. Must be physically capable of operating vehicles safely, possess a valid New Jersey driver’s license, and have an acceptable driving record.

Computer literacy required to operate email, internet, MS Word, Excel, and Agency operational software.

EXPERIENCE : A minimum of five years working experience in a licensed substance abuse program as a counselor. Knowledgeable about NJSAMS, as well as NJSAMS discharge summaries, NJSAMS (DASIE / ASI / Biopsychosocial / DSMV / LOCI where applicable and related authorizations and extensions), and able to complete clinical documentation in a timely manner.

Supervisory skills managing counselors and other staff. Ability to comprehend and demonstrate counseling competencies. Computer literacy of elemental computer operations, internet, email, word processing, graphics, spreadsheets, and databases.

Computer proficiency in MS Office, and electronic health records. Knowledgeable in interpreting CARF accreditation standards.

Interpret current rules, regulations, and policies to make decisions based upon them. Principles and practices of drug abuse screening, education, treatment, intervention, referral, and aftercare programs services.

SPECIAL CLIENT-RELATED QUALIFICATIONS : Capable of working effectively in a self-directed role, able to multi-task and problem-solve.

Each job responsibility and competency measurement include the following requirements : the ability to coordinate work of others, able to manage and coordinate multiple tasks while dealing with clients, able to appropriately manage clients’ behaviors and motivate them to follow treatment protocols and schedules.

Ability to work independently and under supervision. Ability to communicate effectively with all clients from adult age to geriatric, co-workers, individually and in group settings. Telephone etiquette.

ESSENTIAL DUTIES :

• Comply and abide by the agency’s Code of Ethics, agency as well as program’s policies and procedures.
• Adhere to applicable laws and regulations governing alcohol and other drug abuse services.
• Demonstrate and exercise a leadership role in a management capacity during weekly Staff Meetings, Case Conferences, Peer Reviews, or Performance Evaluations.
• Maintain open communication and good rapport with staff by assisting and participating in the development of work plans as part of a team approach.
• Interact and ensure that staff interacts with the clients in an appropriate therapeutic and professional manner.
• Ensure that staff members abide by the Code of Ethical Conduct.
• Provide weekly clinical supervision to assigned supervisees for a minimum of 1 hour per week (50 hours per calendar year).

Supervision can be individually or in a group setting; however, group supervision is not to exceed 50 percent of supervision time.

• Document clinical supervision sessions and retain thorough records.
• Review all treatment plans, assessments, and treatment recommendations made by the supervisee, and provide supervising signature where required.
• Ensure compliance with all licensing and accreditation requirements including organizational (DMHAS, DOH, CARF, etc.) and individual for each supervisee (as outlined by the Division of Consumer Affairs) for each respective discipline as it relates to clinical practice and clinical supervision.
• Ensure adherence to all applicable laws including those related to Duty to Warn, Child Abuse and Neglect, Megan’s Law, Elder Abuse, etc.
• Collaborate with management on staff development and clinician strengths.
• Adhere to and enforce all organizational policies.
• Ensure all records are in a designated place to ensure safety and confidentiality.
• Ensure that the behavioral approaches to treatment are evidence-based or based on objective information to provide treatment services consistent with recognized treatment principles.
• Accommodate to agency’s different working schedules.
• Ensure provision of an orientation of operations, policies, rules, and goals is provided to newly admitted clients and / or clients in phase one of the program.
• Ensure that substance abuse counseling services are provided as specified in the client treatment plan, in accordance with the group and structural schedule, and coordinated with other client care services.
• Ensure that relevant alcohol and other drug use / abuse information as well as other drug services and resources are provided to the client through formal and / or informal processes.
• Ensure that the assessment, diagnosis, and treatment of clients with co-occurring disorders is provided by the appropriate department.
• Identify methods and procedures for obtaining corroborative information from significant secondary sources regarding client’s alcohol, drug abuse, legal involvement, and psycho-social history to ensure the quality and continuum of care.
• Assess and participate in staff education activities and provide consultation to program personnel.
• Implement and ensure that staff members implement an immediate course of action appropriate to a crisis.
• Coordinate and communicate with other departments within the agency in relation to the delivery of services, e.g., Administration, Medical Services, Social Services, etc.
• Submit project plans and goals to the Deputy Director for consideration, recommendation, and approval.
• Participate in the identification of quality-of-care indicators, outcome objectives, and the collection and review of data to monitor staff and program performance.
• Participate in quality assurance activities within the agency, e.g., Professional Clinical Review, Health and Safety, other Committees.
• Serve as a representative of the agency, displaying courtesy and consideration in all interactions with coworkers and the public.
• Assist in developing and maintaining written job descriptions for substance abuse counseling staff and assigning duties.
• Provide orientation to and evaluation of new counseling staff prior to the assignment of counseling responsibilities.
• Supervise personnel’s activities. Ensure that the schedule, punctuality, individual and group counseling, modeling, and other counselor duties are accomplished.
• Evaluate staff performance in accordance with Human Resources policies and procedures.
• Supervise the physical plant appearance, maintenance, and well-functioning of the residential facilities.
• Check and sign all clinical reports leaving the department.
• Ensure that all clinical files are up to date, orderly, and complete for on-site inspection of contracted funding sources.
• Attend Directors’ meetings with the Deputy Director and CEO.
• Monitor monthly and quarterly reports, daily activities reports, and incident reports.
• Ensure that fire drills and other Health and Safety issues are complied with, and forms are completed accordingly.
• Coordinate various cultural activities (e.g., Thanksgiving, Christmas, etc.) into the yearly program to allow clients’ support system to participate in cultural sensitivity.
• Attend outside agency meetings to obtain and disseminate productive information concerning the agency, clients, and communities.

PHYSICAL AND MENTAL DEMANDS : While performing the duties of this job, the employee may be required to sit, talk, and listen in various locations within the Agency in a moderately noisy office environment for extended periods of time.

The employee will be required to move around the premises periodically. The employee must have the ability to operate a personal computer and can express or exchange ideas by means of spoken and written words.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The employee may be required to lift or move 5 to 35-pound items by him / herself. Mental requirements include the ability to read, write, concentrate, reason, analyze, evaluate, problem-solve, multi-task, and perform mathematical calculations.

WORKING CONDITIONS : The noise level in the primary work environment is usually moderate with multiple individuals working and conversing, business office with computer printer, and light traffic.

Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc.

The above statements describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.

Employees holding this position will be required to perform any other job-related duties as requested by management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.

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