Care Manager

JOB DEFINITION

The Care Manager functions as a member of an interdisciplinary team to provide care coordination to children and their families who are diagnosed with a mental illness and / or co-occurring substance abuse disorders.

The Care Manager will enhance the benefits of therapy and / or peer engagement to help sustain long-term recovery. The Care Manager will focus each trauma-facing child and family's basic needs and ensure they are being met.

The Care Manger will reduce barriers and improve access to integrated care and to community-wide services addressing social / physical determinants of health (nutrition, shelter, public benefits, transport, etc.

The Care Managers role will be key to impacting our target measures such as social connectedness, housing stability, education / employment, and criminal justice system status

EDUCATION REQUIRED :

Bachelor's Degree or Master's Degree in one of the following fields preferred : Social Work, Psychology, Education, Rehabilitation, Occupational Therapy, Counseling, Community Mental Health, Sociology, Speech and Hearing, Physical or Recreational therapy.

Degrees in other related areas may be considered.

EXPERIENCE REQUIRED :

• For B.A. level candidates, one (1) year of related human service and direct service experience required.
• Experience should be in providing direct services to individuals with severe mental health disorders, co-occurring substance abuse disorders, developmental dis-orders, and / or physical disabilities, in linking clients to abroad range of services essential to independent community livening, and in advocacy for underserved or disenfranchised populations.
• Bilingual preferred
• Working knowledge of computer software and electronic health record systems.
• Demonstrated competency in written, verbal and computational skills to present and document records in accordance with program standards.
• Experienced in and demonstrated comprehensive understanding and working knowledge of the interdisciplinary planning process and the developmental treatment model.
• Knowledge and sociological understanding of Medicaid, Social Security and other entitlements preferred.
• Excellent interpersonal skills required.
• Knowledge of cultural competence and sensitivity.
• You must have the ability and willingness to regularly travel, in some instances with clients in Agency vehicles, to many locations using various modes of reliable and safe transportation.
• If working in Nassau or Suffolk Counties, a valid Tri-state (New York, New Jersey or Connecticut) driver's license is required;

and you must have a current and valid driver's license on file with CNGCS' Human Resources, be designated, and remain in good standing as a CNGCS authorized driver.

DUTIES AND RESPONSIBILITIES :

• Conducts initial and ongoing assessments of assigned clients to document strengths, needs, goals and resources.
• Participates in the development / documentation / review and update of client centered comprehensive, integrated, interdisciplinary care plan in consultation with Program Supervisor and other team members to ensure focus on desired outcomes.
• Maintains effective communications with clients, primary care physicians, substance abuse and mental healthcare providers, family, collateral resources and other Agency staff on behalf of clients.
• Maintains documents, records, statistics, and other related reports in an organized, timely and accurate manner as per policy and procedure.
• Coordinates care planning with other providers of services / resources to ensure goal directed, collaborative care, including care transitions.
• Works as part of a Care Coordination team; attends and participates in team meetings to provide input / feedback around psychosocial conditions / comorbidities to review client status, update plans and goals, review outcomes to further program goals.
• Acts as a resources / consultant to all team members on psychosocial and / or substance abuse issues and resources.
• Provides telephonic as well as face-to-face outreach, engagement and service planning in the field.
• Acts as a linkage to community services including medical, behavioral, residential, entitlement and any other needed services per interdisciplinary care plan.
• Monitors overall service delivery to clients to ensure coordination and continuity; advocates with service providers / resources as needed.
• Provides crisis intervention and follow-up on an as-needed basis 24 hours a day, 7 days a week.
• Participate in ongoing supervision, training and education as needed to ensure a high quality of service delivery and continued professional growth.
• Facilitate sharing of data with the individuals to whom it applies to facilitate partnered decision-making and to keep clients informed of progress
• Complete QI Training during onboarding and participate in QI refresher training as needed.
• Work with the entire CN Guidance team to apply the Plan-Do-Study-ACT continuous quality improvement approach to address systemic, organizational challenges.
• Identify and implement quality improvement trainings and activities as part of professional development goals
• Encourage quality improvement processes and provide consistent resources for QI and professional development
• Ability to cultivate a culture of Inclusion for all employees that respects their individual strengths, views and experiences.

A Culture that makes better decisions, drives innovation, and delivers better business results.

• Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines.
• Other duties as assign

BENEFITS :

We offer an attractive and competitive benefits package for full time employees which includes but not limited to :

• Medical
• Dental
• Vision
• $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit
• Flexible Spending Account
• 403(b) retirement plan
• Long Term and Short Term Disability
• Legal Plan
• Dependent Care Expense Account
• Life Insurance / Supplemental Life Insurance
• Pet Insurance
• Training programs including a Mentorship program
• Employees may be eligible for Federal / Public Student Loan Forgiveness
• Career growth and Promotional opportunities
• Employee Perks and Discounts to Broadway shows and more

5 Personal Days, 10-20 Vacation Days, 12 Sick Days, 12 Company Paid Holidays-yearly and so much more.

If interested please apply via this ad or fax your resume to HR DIRECTOR, CAROL OTERO at 516-396-0553.

CN Guidance & Counseling Services , inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services.

• Awarded Newsday / Dan papers Top Long Island Work Place 2019-2024, 6 years in a row.
• Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives.
• Engage your passion and CHOOSE a career & employer where you can use your vital energy to make a difference
1 day ago