Job Description
Job Description
Benefits :Job Summary
As a Customer Service Advisor, you will help Fausak Tires & Service achieve its goals by delivering best in class customer service.
You will be responsible for knowing our full product & service line, how to best service our customers and how to successfully work with your team members to achieve the locations goals.
Responsibilities
- Receive & deliver on customer requests (Both phone & in person)
- Effectively understand customer requests
- Clearly communicate promise times
- Help manage the daily schedule
- Create a professional environment that builds rapport and puts customers at ease
- Answer customer questions about their service requests & needs
- Use strong service skills to complete the sales process while maintaining a high level of customer satisfaction
Qualifications
- High school diploma or GED equivalent is required; bachelors degree is preferred
- Valid state-issued drivers license and clean driving record is required
- Prior sales experience in a dealership or showroom setting is preferred
- Basic computer skills
- Speak, Read and Write in English
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As a Customer Service Advisor, you will help Fausak Tires & Service achieve its goals by delivering best in class customer service. You will be responsible for knowing our full product & service line, how to best service our customers and how to successfully work with your team members to achieve th...
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As a Customer Service Advisor, you will help Fausak Tires & Service achieve its goals by delivering best-in-class customer service. You will be responsible for knowing our full product & service line, how to best service our customers and how to successfully work with your team members to ac...
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