Supervisor, Clinical Operations

RUSH Copley Medical Center
Oswego, IL
Full-time

RUSH Copley Medical GroupOswego, ILOswego Family PracticeClinical Professional, First shift, 7 : 30-4 : 30Req # 14414Weekends Required : NoOn Call Required : No

The Supervisor, Clinical Operations provides support to organizational initiatives, serves in leadership roles on committees, and partners with organizational departments to create an optimal patient experience.

The Supervisor serves as a clinical content expert who is able to accurately and effectively disseminate knowledge and mentor peers.

In addition, the Supervisor is responsible for the assessment, planning, implementation, and evaluation of the patients’ status, plan of care, and goal achievement.

Care is provided in a compassionate, professional, ethical, and knowledgeable fashion based on the Caring Model, exemplifies the mission, vision and values of Rush Copley, and is in accordance with policies and procedures.

The Supervisor is expected to uphold the most ethical and safe processes while keeping the care of the patient as a top priority.

The position works closely with the entire multidisciplinary team and must have a complete understanding of own limitations and, in turn, seek advice, judgment and support of others, when necessary.

The Supervisor, Practice Operations will have the following key responsibilities for supporting RUSH Pediatrics Aurora, RUSH Pediatrics Aurora Ridge, and RUSH Pediatrics & Family Medicine Oswego.

  • Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgment of patient / family perceptions of health and illness and mutual goal setting for optimal outcomes.
  • Works closely with Practice Manager, department leads, and clinical staff to ensure excellent patient experience and optimal clinic workflow in three ambulatory clinics.
  • Provides leadership support and coaching to coworkers.
  • Supervises staff assignments, competencies, and clinical staff schedules; makes immediate adjustments to achieve goals, coverage requirements
  • Primary contact for clinical team call-ins and subsequent management of schedule changes.
  • Mentors and coaches staff members to provide optimal patient experience.
  • Conducts employee performance evaluations with coaching and direction from the Manager.
  • Reviews and approves payroll time clock punches and PTO requests in Kronos
  • Reviews applicant submissions, performs applicant interviews, and hiring.
  • Facilitates the implementation and understanding of organizational quality initiatives
  • Monitors non-staff supply and medication expense and maintains within budget
  • Conducting daily, monthly, annual or ad hoc reports, as directed by Practice Manager

Requirements : Associate’s Degree in Nursing required, Bachelor’s degree in Nursing preferred. For hires or transfers on / after 8 / 1 / 2013, must attain a BSN within 5 years of hire / transfer date.

  • Excellent oral / written communication skills
  • Excellent organizational skills
  • Detail-oriented
  • Ability to set priorities, document conversations and specific actions taken and develop applicable policies and procedures
  • Flexible; able to adapt to change

Experience :

  • Medical practice management and EMR software experience
  • Prefer one year of ambulatory nursing experience
  • 30+ days ago
Related jobs
Rush Copley Medical Center
Oswego, Illinois

The Supervisor, Clinical Operations provides support to organizational initiatives, serves in leadership roles on committees, and partners with organizational departments to create an optimal patient experience. The Supervisor serves as a clinical content expert who is able to accurately and effecti...

RUSH Copley Medical Center
Aurora, Illinois

The Supervisor, Clinical Operations provides support to organizational initiatives, serves in leadership roles on committees, and partners with organizational departments to create an optimal patient experience. The Supervisor serves as a clinical content expert who is able to accurately and effecti...

RUSH Copley Medical Center
Aurora, Illinois

Excellent organizational skills.Ability to set priorities, document conversations and specific actions taken and develop applicable policies and procedures.Flexible; able to adapt to change....

Promoted
Lewis University
Romeoville, Illinois

The Workforce Development Project Manager oversees multiple aspects of training project management, including student recruitment andretention, placement assessment, and logistics. Workforce Development Project Manager. In collaboration with the Senior Project Manager & Director assists in addressin...

Promoted
Cherry Hill Programs Inc
Aurora, Illinois

Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions, and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and famili...

Promoted
RJW Logistics
Joliet, Illinois

Position will report to the Warehouse Manager. Supervise warehouse operations as required. Responsible for assigning work assignments for all 2nd shift warehouse staffing, keeping in mind customer specifications, up to and including driver departure times to meet delivery schedules. Supervisor Local...

Promoted
Tech Mahindra
Lisle, Illinois

Proficient in Project Management. Ability to handle multiple PLM projects,. ...

Promoted
Northeast Family Services
Wheaton, Illinois

Under the direction of the Program Director, the Clinical Supervisor is responsible for the management of direct care staff and the content and implementation of the in-home treatment plans. The Clinical Supervisor is responsible for adhering to professional and legal requirements and principles as ...

Promoted
Penske Truck Leasing
Aurora, Illinois

Major Responsibilities: People • Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives • Establish and sustain that performance standards are communicated that are specific and measurable • Inte...

Promoted
Counseling Works
Shorewood, Illinois

The Clinical Supervisor is responsible for overseeing and developing his/her assigned clinical staff of Counseling Works. Clinical Supervisor compensation includes a split per clinical sessions, and an hourly administration rate equivalent to their average split. This role combines clinical client h...