Customer Support Agent

VirtualVocations
Inglewood, California, United States
Full-time
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A company is looking for a Customer Support Agent.Key Responsibilities : Become an Edpuzzle expertHandle complex first level customer support issues daily and respond in a timely manner via ZendeskHost video calls to assist with teacher trainings or troubleshootingRequired Qualifications : 4+ years of relevant experience in online customer support roles3+ years of experience working in remote teams2+ years of experience with ZendeskHigh school diploma or equivalentAvailable to cover shifts between 5am - 6pm PST

14 days ago
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