Position Type : RegularYour opportunityAs a Sr. Manager in Client Experience Technologies (CET), you will lead a Production Operations team for Schwab’s Retail Mobile Applications in addition to playing a critical role in guiding the development, automation, tooling and realization of SRE best practices.
You will be responsible for : Identifying tactical and strategic opportunities to improve service health, performance, reliability, and telemetry.
Leading the team with data driven mindset focusing on addressing key performance metrics such as MTTD, MTTR, Availability in close collaboration with Mobile development team.
Leading the design, architecture and implementation of availability and resiliency roadmap that delivers on modernized tooling and metrics.
Working closely with development team to define a sustainable operating model for Mobile applications focusing on platform scale, availability, fault tolerance and performance.
Leading the automation and IaaC practices to ensure teams are following patterns to ensure repeatability, consistency and portability.
Identifying toil and technical debt, develop a comprehensive plan and lead the team through the process of execution.Driving a shift-left mindset and influence architectural decisions to ensure resiliency and scale at the outset of software development process.
Being a hands-on technical leader who will lead the team from the front and be able to inspire thought leadership in the team.
What you have10+ years of software development and site reliability engineering experience supporting production applications in a cloud-based environment.
7+ years in DevOps engineering leadership focusing on complementing production operations with automation and tooling initiatives.
7+ years of people leadership, supporting highly technical individuals including performance management, talent development, driving efficiencies and talent engagement.
5+ years of experience defining, driving and implementing operational best practices (SLOs, SLIs, Error Budgets, Monitoring errors, capacity planning, blameless postmortems and toil management).
5+ years of experience with CI / CD tools, logging, observability and telemetry solutions (Bitbucket, Bamboo, Github, Jenkins, AppDynamics, Splunk, Prometheus, Grafana etc.
Proficient in programming languages to automate repeatable processes and building IaaC solutions (Python, Java, CloudFormation, Terraform)What’s in it for youAt Schwab, we’re committed to empowering our employees’ personal and professional success.
Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry.
Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you both today and in the future : 401(k) with company match and Employee stock purchase planPaid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positionsPaid parental leave and family building benefitsTuition reimbursementHealth, dental, and vision insurance
Engineering Manager, Infrastructure & DevOps
Our ideal candidate is passionate about building and maintaining high-performance, reliable, scalable, and secure systems that delight developers, support teams, and users. Improve CI/CD processes and system operations to enhance efficiency, observability, latency, scalability, security, and reliabi...
Sr Manager, Software Development & Engineering (People Leader) - Hybrid
If you are an experienced Senior Manager with a proven track record of success, we want to hear from you! What you’ll do:We are looking for a candidate who has the required qualifications and is eager to contribute their expertise to our successful teamThe ideal candidate will possess excellent lead...
Sr. Program Manager, Amazon Delivery Central Operations
The Senior Program Manager will be a key member of strategic initiatives that will continue to improve last-mile processes to scale for rapidly increasing volume and complexity and support our delivery station leaders / operators and delivery service partners (DSPs). Drive strategic initiatives for ...
Sr Manager, Software Development & Engineering (People Leader) - Hybrid - Charles Schwab
If you are an experienced Senior Manager with a proven track record of success, we want to hear from you! What you’ll do:We are looking for a candidate who has the required qualifications and is eager to contribute their expertise to our successful teamThe ideal candidate will possess excellent lead...
Sr. Manager, Firmware Engineering
Proven ability to successfully lead a team with hands-on, technical management experience Outstanding communication, presentation and conflict resolution skills Experience as a team leader with hands-on technical management KEY RESPONSIBILITIES: Day-to-day management of a team of highly skilled firm...
Sr. Manager, Systems Development, Enterprise Engineering
Foster a cross-functional environment, enabling manager, engineers and program managers to grow, learn, and excel. You'll also work with Amazon security, Client engineering, Legal and other teams to form and execute strategies to align Healthcare tech needs and user experiences. You'll be leading a ...
Service Management & Operations-Manager
As part of PwC’s Technology Operations (IT4IT) practice, the Service Management and Operations capability helps our clients transform their business through innovative technology solutions and effective Service Management Operations. Implement and mature governance frameworks, including operating mo...
Sr. Product Manager - Vehicle Intelligence & Order Management
If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career....
Sr. Product Manager-Tech, Marketing Technology and Measurement, Customer Channel
AWS marketing channels and unify cross-channel identities, through working with key partners like Legal and Marketing Operations, and building new capabilities. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest grow...
Digital Marketing, Sr. Manager - Adobe Target and Launch
Our Sales and Marketing Generalist - Practice Support team focuses on designing, developing, and implementing communication programmes and media events to promote and sell PwC’s brand and services as well as contribute to and evaluate our pricing strategies in the marketplace. You’ll focus on design...