Director of Outpatient Services

Description

Director is accountable for the overall administration and organization of Outpatient Services and Specialty Clinics including the Clinic Registration and Scheduling, Pain Center, & Wound Center (2 East and 2 West)

Plans and directs the clinical and business aspects of all programs offered by the service including financial management, marketing, human resources, productivity, short and long-range planning.

Responsible for the successful integration of the hospital quality, medical quality, and continuous quality improvement programs.

Accountable for customer / patient experience for the outpatient services department. Provides liaison and administrative support for physicians.

Designs services to provide care appropriate to the age of the patient served. Embodies and demonstrates the Community First Medical Center values in the working environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Plans, organizes, and directs all outpatient services.

2. Plans, facilitates, and monitors clinical performance standards.

3. Interprets, endorses, and participates in development of hospital and departmental policies.

5. Develops, recommends, monitors and is accountable for Outpatient Services operating and capital budgets.

6. Anticipates and obtains appropriate resource levels based on patient and procedure volume trends.

7. Coordinates outpatient services with other ancillary and community services.

8. Works collaboratively with medical staff, and any relevant hospital service / department.

8. Markets, benchmarks, perform short and long-range planning for outpatient services to achieve objectives.

9. Initiates and / or participates in specific plans and programs for new business development.

10. Maintains knowledge on new technology, changes in reimbursement, for the future of the dept.

11. Understands, articulates and ensures compliance with regulatory agencies and accrediting bodies.

Community First Medical Center offers benefits to all its full-time and part-time employees :

United Healthcare Medical PPO / HMO Plans MetLife Dental MetLife Vision 6 Paid Holidays Paid Time Off Company Paid Short-term & Long-term Disability Company Paid Life Insurance 401(k) Voluntary Benefits : Hospital Indemnity & Critical Illness

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and / or Experience

• Minimum of five years progressive healthcare leadership experience in the related service area
• MSN or other post-professional Clinical Nurse Masters / PhD / Doctorate level preferred
• EMR / EPIC experience preferred
• Knowledge of the accrediation audit process and JCHAO is helpful

Community First Medical Center is an affirmative action / equal opportunity employer who is committed to cultivating diversity, equity and inclusion within all aspects of our organizations.

We stand against and prohibit discrimination in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status