Overview :
TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client provider of digital technology and transformation, information technology and services
Position : Consultant I
Location : Bellevue, WA, 98006
Duration : 6 Months
Job Type : Contract
Work Type : Onsite
Job Description :
OCM Consultant Mandatory Skills(Only 3-4)
OCM, ACM, Prosci, Change Management
As the client Delivery Program Manager for SaaS based Business Applications (Microsoft Dynamics 365 and ServiceNow) implementation projects, you'
ll collaborate extensively with the passionate certified experts on the technical delivery services teams (onshore, nearshore, and offshore) and engage with client stakeholders throughout the program life cycle.
Your responsibilities will include program leadership, resource planning, and ensuring program profitability during the implementation and support of Microsoft Dynamics 365 and ServiceNow solutions.
Leveraging Microsoft project management tools and implementation methodologies, as well as industry best practices, you'
ll guide successful projects across diverse industry verticals such as telecom, retail, BFSI, Hitech manufacturing.
The Opportunity :
Act as a trusted adviser and Business Applications program delivery management SME to clients in an implementation and support projects.
Responsible for delivering the required outcomes from the client program delivery, from mobilization and initiation through to execution and closure.
Planning and designing the program and proactively monitoring its overall progress, resolving issues, and initiating corrective action as appropriate
Defining the program's organization and internal governance framework
Ensuring the integrity of the program - focusing inwardly on the internal consistency of the program and outwardly on its coherence with infrastructure planning, interfaces with other programs and corporate technical and specialist standards
Managing the program's budget, monitoring costs against benefits (profit) realized as the program progresses.
Ensuring projects deliver and meet requirements to the appropriate quality, time, and budget criteria, in accordance with the client Program Plan (including the program schedule) and program governance arrangements.
Ensuring maximum efficiency in the allocation of resources and skills within the projects / work streams
Designs program and cross workstream organization structure & resourcing
Identifies and manages Inter-workstream dependencies, risks and issues.
Prioritizes deliverables, integrating schedules across work streams & managing cross project dependencies.
Create and manage formal project governance, including the integrated Project Plan, Communication Plan, Roles and Responsibilities, and Risk & Mitigation.
Develop project scope and objectives, involving relevant stakeholders to ensure feasible and achievable deliverables.
Track progress, manage, and report on program status.
Track and manage budget.
Manage Integrated master project program schedule.
Work closely with the customer's Program Manager and functional team
Work with the customer's Program Manager and the customer's functional teams to communicate the interdependencies (i.
e., tasks, issues, and decisions) that are the customer's responsibility to complete.
management to manage scope, schedule, budget, and normal program change.
Drive the risk management process.
Facilitate communication and negotiation within the team.
Manage resource allocation and technical project managers within the program.
Identifies and resolving escalations.
Co-chairs the Change Control Board
Participates in Architecture Review Board (ARB) & Executive Steering Committee
Manage the solution scope and critical trade-off decisions.
Coordinate work product and deliverable development, QA & delivery to the customer
Establish and implement the program management processes.
Review work stream teams, tasks and work products and deliverables for feasibility, quality of work, timeliness / working to the plan and estimates, etc.
Managing third-party contributions to the client programs
Managing the communications with stakeholders
Managing the dependencies and interfaces between projects
Managing risks to the client
Tek Wissen Group is an equal opportunity employer supporting workforce diversity.