Senior Software Engineer-SRE DevOps

About this role :

Wells Fargo is seeking a Senior Software Engineer in Cloud Technology team (CTO). This Engineer will have the opportunity to build, maintain solutions for both private and public cloud platforms.

This position is part of a Site Reliability Engineering team that design, develop, test and support these complex technical challenges and high volumes.

In this role, you will :

• Lead moderately complex initiatives and deliverables within technical domain environments
• Contribute to large scale planning of strategies
• Design, code, test, debug, and document for projects and programs associated with technology domain, including upgrades and deployments
• Review moderately complex technical challenges that require an in-depth evaluation of technologies and procedures
• Resolve moderately complex issues and lead a team to meet existing client needs or potential new clients needs while leveraging solid understanding of the function, policies, procedures, or compliance requirements
• Collaborate and consult with peers, colleagues, and mid-level managers to resolve technical challenges and achieve goals
• Lead projects and act as an escalation point, provide guidance and direction to less experienced staff
• Design and implement orchestration, and tooling solutions to ensure that repetitive administration tasks are performed at a high level of efficiency and free of defect
• Collaborate with other engineering practices at Wells Fargo to ensure that monitoring and recovery tools can provide for site high availability (HA) and disaster recovery (DR)
• Collaborate with Product engineering to ensure that design for highly available infrastructure and platform components is in place to meet the needs of our growing and evolving product lines in production
• Collaborate with Security Engineering and Security Operations to provide for smooth implementation of control and security best practices in all our deployed platform and environments
• Work with product engineering and operation to triage alerts & diagnose / resolve critical issues, manage the implementation of changes
• Work closely with Operations engineering teams to coordinate, document, and participate in tracking critical incidents
• Actively participate and ensure rapid and complete issue resolution and appropriate closed loop to customers and other key stakeholders as appropriate
• Collaborate with other engineering practice at Wells Fargo to enhance CI / CD tool chain toward optimizing software delivery to production
• Implements infrastructure, configuration, and infrastructure as code for the platforms in your remit
• Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers.
• Introduce enterprise capabilities, tools, and innovation improving availability in a multi-cloud ecosystem by evolving observability, monitoring, logging, CI / CD integration, continuous testing (performance, smoke, regression, functional, chaos) introduce continuous improvement, standardization / automation, capabilities to conduct destructive and resiliency testing
• Evangelize the DevSecOps culture and SRE mindset, and mentor others about reliability and best practices.
• Identify and work with Operations engineering to implement opportunities for automation, signal noise reduction, recurring issues, and other actions to reduce time to mitigate service-impacting events and increase the productivity of technology operations and development resources
• Maintain a strong understanding of IaaS, Paas, and SaaS offerings with building and maintaining a state-of-the-art, cloud-based environment for massive-scale data processing
• Ensure that implementation and solution are fully documented, and solution deployed with fully operationalized processes to support the solution lifecycle

Required Qualifications :

4+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following : work experience, training, military experience, education

Desired Qualifications :

• 4+ years of experience in infrastructure, system or software engineering
• Strong hands-on experience in testing methodology, testing automation frameworks
• A systematic problem-solving approach, coupled with strong communications skills and a sense of ownership and drive.
• Experience in designing, analyzing, scaling, and troubleshooting medium-scale distributed systems.
• Well-versed with SRE methodologies and passionate about solving operation problems through automation and software engineering.
• Ability to communicate effectively vertically and horizontally within the organization via demonstrated written and verbal communication skills.
• Full stack software engineering experience with a solid foundation of at least 2-3 of the following frontend and backend technologies : JS, ReactJS (or similar frameworks), Go, Python, C#, Java, SQL and R-DBMS or No-SQL Databases
• Intermediate to advanced level of knowledge of Kubernetes and Docker, including experience in containerization technology for image optimization and managing the container image lifecycle
• Strong experience in at least 2 of the following sets of logging and monitoring tools : ELK stack, Prometheus, Grafana, Stackdriver, New Relic, Datadog, Dynatrace, App Dynamics, Splunk
• Intermediate or better level of system operations knowledge of either Azure or Google Cloud is preferred but will consider other public cloud providers experience
• Strong understand of microservices lifecycle management (design, integration, testing, deployment)
• Hands on knowledge of semantic versioning and semantic release.
• Experience with load, performance and stress testing tools
• Intermediate to advanced level of knowledge for software release tooling to include but not limited to GitHub action, Gitlab, Jenkins, Azure release management, Harness, Spinnaker.
• Intermediate knowledge of Tracing with hands on experience working with any one of these : Jaeger, OpenTelemetry, Open Tracing, Zipkin
• Advanced level of Linux / Unix and shell scripting (or PowerShell) experience.
• CKA or advanced cloud certification helpful

Job Expectations :

• Ability to travel up to 10% of the time
• Ability to travel up to 10% of the time
• This position is not eligible for Visa sponsorship
• This position offers a hybrid work schedule

Posting End Date : 25 Oct 2024

25 Oct 2024

Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.

They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.

There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US : All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada : Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements :

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.