Role :
To serve each guest courteously, quickly, and efficiently while adhering to the procedures. Accomplishes tasks in a timely and orderly manner.
Works with the team to provide hot and fresh food to guests in a timely manner.
Essential Job Functions :
- Greets all customers with a sincere smile, making them feel welcome through a positive, pleasant, and enthusiastic attitude.
- Takes and fills the customer's order within the company-mandated service time.
- Suggestive up-sell of products as directed by management.
- Collects money and delivers orders to customers.
- Immediately attends to any customer service problem or complaint. Notifies manager as needed.
- Accountable and responsible for all cash issued and received at their register during their shift and all guest checks used.
Counts down drawer at end of shift to ensure accuracy.
- Immediately notifies the Manager in Charge of any deletions, over-rings, or equipment problems.
- Ensures that all product holding times are strictly observed.
- Ensures products on the counter or in the display case are properly rotated and attractively displayed.
- Always keeps display case interior and exterior clean.
- Stocks the service area with a sufficient supply of napkins, cups, lids, etc. Maintains an adequate supply of iced tea.
- Performs all other duties as assigned.
Job Requirements :
- Positive attitude, friendly disposition, and ability to work professionally with individuals at all levels, both internally and externally.
- Must be able to succeed in a fast-paced work environment.
- Must be able to receive money and accurately count back change.
- Practices adequate security measures in cash handling, making frequent cash drops, and maintaining a minimum amount of cash in the drawer.
- Basic computer skills.
- Report to work timely for each scheduled shift.
- Communication, integrity, and respect for coworkers, guests, and equipment.
Church's Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion sex, national origin, age, disability, genetic information or any other factor prohibited by applicable law.
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