Planet Fitness Careers
Team Member
Are you somebody that would love to work in a fun, positive, and energetic work environment? Do you like personal development?
Do you want to better yourself? Is growing yourself each day important to you?
Then this is the job for you. We take pride in providing a unique culture that truly cares about our people! We will give you the tools for success in and out of Planet Fitness!
Role Summary
The Team Member will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including :
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
Qualifications / Requirements
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma / GED equivalent required.
- Must be 18 years of age or older.
Team Member Benefits
- Free black card membership
- Mentorship
- Opportunities for advancement
- Ongoing leadership training
- Full time employee health insurance
Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.
Each franchisee is responsible for ensuring compliance with local, state and federal law.
Part-Time - Evening Cleaner - 327
Full Service Facility Maintenance Company offering a wide range of janitorial services for industrial, commercial and construction customers throughout Northeast Ohio for the past 28 years. Interested parties please call or text 216-244-8857 to schedule an interview. ...
Member Services Representative Part Time and Full Time
The Team Member will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Greet members, prospective members and guests, providing exceptional customer service. Respond to member question...
Part-Time – Evening Cleaner - Weekend ONLY - 045
Interested parties call or text 216-244-8857 for more information to schedule an interview. ...
Overnight 3rd Shift Customer Service Representative, Full or Part Time
Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you...
Lead Customer Service Representative, Full or Part Time
Lead Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Lead Customer Service Representative, you will enjoy:. You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. ...
Customer Service Representative, Full or Part Time
Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you...
Part-Time Oil Change Team Member - Shop#140 - 4021 Mayfield Road
Part-Time Oil Change Team Member. If so, here is good news for you! Take 5 Oil Change is offering an opportunity to showcase your skills and join our growing team of part-time crew members and lube techs!. Part-time schedules are available. We're always looking for friendly and energetic team member...
SURGICAL SERVICES ASSISTANT I - Part-Time - Evenings
Open communication regarding patient care needs between all team members and ancillary departments and/or other areas, i. This role provides fundamental care and services to the patient, family, and the unit environment. Support: run errands, for example: Blood Bank, Central Service, Pathology, X-Ra...
Member Services Representative - First/Second Shift (Flexible)
The Team Member will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Greet members, prospective members and guests, providing exceptional customer service. Respond to member question...
TCHP Patient Financial Services Representative Associate - Full Time - Days
Responsible for working with third party payors and intermediaries, following standard operating departmental procedures, to pursue prompt payment of professional claims for assigned financial classes, while meeting benchmarks, performance measurements and reporting requirements. Act in a manner tha...