Accounts Payable, Receivable and Business Process Quality Analyst I

Inside the Role

DTNA Finance Operations : One team, best team!

Finance Operations is a proud financial steward of our company, intentionally investing in relationships to enable our extraordinary team, business partners and organization to succeed.

As a valuable business partner we ensure transparency, provide operational guidance and services. As quality gatekeeper we drive compliance with finance operational rules within DTNA and the Daimler Truck Division.

Be part of it, join the team!!

Your tasks at a glance :

A.Vendor and Internal Inquiries & De-Escalation

B.Vendor Reconciliation

C.Invoice Error Handling

D.Help Desk Tier 3 Escalations

E.Creation of Key Performance Indicators and related CI Initiatives

F.Internal Control

G.Methods, Processes and Systems

H.Consulting & Training

I.Project Work

The Analyst II - Supplier Help position plays a key role in the Finance Operations group. Key responsibilities include fielding vendor and internal inquiries related to invoice submission and payments, reconciliation of vendor accounts and subsequent communication to the vendor, plant personnel or other internal departments in order to resolve issues.

The Analyst is responsible for handling Help Desk escalations from the off-shore team, and resolving open items in a timely manner.

The Analyst must be able to assist in researching operational and system issues across several departments, communicating actions needed to be taken.

Other responsibilities include cbFC Error Handling, documenting and updating processes as needed, creating key performance indicators (KPI's) and executing related action items for improvement.

We Take Care of Our Team

Position offers a starting salary range of $56,000 - $71,500 USD

Pay offered dependent on knowledge, skills, and experience

• Benefits include annual bonus program; 401k includes up to 8% match and nonelective contribution; full coverage benefit plan options;
• starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive health and wellness programs;

onsite fitness; tuition assistance and volunteer paid time off.

Facilitate the seamless flow of capital to minimize disruptions and maximize results.

Help Desk / Document Submission De-Escalations

Quickly work to resolve vendor issues that have been escalated through the Accenture channels, requiring DTNA intervention.

Requires problem solving and cross functional communication / vendor outreach

Vendor Reconciliation

Reconcile Vendor Statements as needed to investigate reasons for non-payment or to proactively address payment issues. Requires problem solving and cross functional communication / vendor outreach.

Error Handling

Work and clear all assigned error inbox issues. Work with internal and external stakeholders to improve processes to ensure future errors are not duplicated.

Contact vendors on issue and how to resolve on a go forward basis. Contact internal departments to resolve root-cause.

Be a strategic ally to our stakeholders

Vendor and Internal Inquiries & De-Escalation

Work ad-hoc vendor payment issues as requested by management. Research and resolve parked documents. Work with vendors to improve their invoicing practices to assist with efficient invoice processing.

Assist and support internal employee inquires as requested. Research and resolve any non-payments to vendors due to bad invoicing practices.

Work cross-functionally with other departments to determine why invoices are not posting.

Be a part of our passionate and empowered team with a culture of belonging.

Empowered engagement with our team, business partners and organization

Assist in resolving operational and reporting issues.

Assist with consulting on current processes.

Assist with creating Standard Work Instructions.

Willingness to fail-fast, actively adapting and promoting improvements

Support our culture of belonging

Developing a work environment that supports empowerment and inclusion for our current and future employees

Build a great place to work for all, committed to a culture that supports flexibility and encourages a positive working environment that achieves the needs of our business and employees

Commit to continuous improvement by embracing digital transformation and process innovation

Create of Key Performance Indicators and Related Continuous Improvement

Creation and critical analysis of metrics that drive performance levels of key processes. The ability to isolate main issues and drive improvements to targets is necessary.

Support organizational and / or system changes to meet Continuous Improvement and TOS objectives.

Methods, Processes and Systems

Support relevant finance operational policies and / or procedures.

Participate in optimizing current processes.

Familiarity with relevant systems.

Internal Control

Provide internal control evidence as needed over Accounts Payable processes; monitor accounts & interfaces, provide validation.

Knowledge You Should Bring

Bachelor's Degree from an accredited university / college in Accounting, Finance, or Business Administration is preferred OR 4 years of relevant experience in lieu of degree required

Continuous improvement skill and project management experience

Excellent oral and written communication skills

Strong organizational abilities with an attention to detail

Basic understanding of the procure-to-pay business cycle and related accounting principles

Proficient in Powerpoint and Excel

An attached resume is required

Exceptional Candidates Might Have

0-2 years of relevant experience preferred

Finance experience preferred

SAP experience preferred

Certified Public Accountant (CPA)

This position is not eligible for relocation support.

LI-JN2 #LI-Hybrid

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

Portland, OR US

YOU MAKE US - YOU MAKE THE DIFFERENCE

People are what makes us - everyone makes the difference at Daimler Truck. As one global team, we drive success : from conventional powertrains to the future of sustainable transportation.

We build to solve. Constantly pursuing our goals. Our culture. Our daily life.

It's your impact that makes the difference. Only together, will we achieve more sustainable transportation, reduce our carbon footprint, increase safety on and off the track, develop smarter technology and financial solutions.

All essential, to fulfill our purpose for all who keep the world moving. That's why we rely on each other. We start with listening to your insights, thoughts, and ideas.

Let's unleash our collective potential to build our future, progress together and lead with the long view. Because everything you do has an impact.

It matters. This is what we call impact Culture.

Schedule Type :

Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.

At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we're building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous.

These solutions, backed by years of innovative success and achievement, continue DTNA's legacy as the undisputed industry leader.

Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services.

Together, we work as one team towards our envisioned future - building a cleaner, safer and more efficient tomorrow for all.

That is what we are working toward - for all who keep the world moving.

Additional Information

• This position is not open for Visa sponsorship or to existing Visa holders
• Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
• Final candidate must successfully complete a criminal background check
• Final candidate may be required to successfully complete a pre-employment drug screen
• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
• EEO / Minorities / Females / Disabled / Veterans

Daimler Truck North America is committed to employing a diverse workforce and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369.

For TTY / TDD enabled call 503-745-2137 or toll free 866-355-6935.