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User Design Specialist Job at Sun Technologies in Minneapolis

MediabistroMinneapolis, MN, United States

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Overview

Airtable, Dovetail, Dscout, Qualtrics, Research operations, UserTesting, UX Research – End-to-End Recruitment for Research. This is a part-time, 100% remote contract position with potential for extension.

Location

100% Remote

Duration

up to 3 months contract with possible extension

Job Description

Pay Range : $65-$75 / hr. The pay rate may differ depending on your skills, education, experience, and other qualifications.

Featured Benefits :

Medical Insurance in compliance with the ACA.

401(k).

Sick leave in compliance with applicable state, federal, and local laws.

This is a part-time position – 20 hours per week

This is a temp position expected to last 3-6 months from the start date

Must Have

Consent and communication materials

Develop and implement inclusive recruitment strategies

End-to-End Recruitment for Research

Ethical research practices and user data privacy

Identify and implement lightweight, scalable processes

Participant recruitment

Recruitment and research advisory

Research operations, UX research

Research tools and vendor platform evaluation

Screening conversations

Thought partner to user researchers and service designers

Nice To Have

Creating inclusive research frameworks and protocols

Creative visual storytelling that brings research to life

Mission-driven organization, public education, or nonprofit experience

Research involving youth, families, or vulnerable population

Own End-to-End Recruitment for Research

Lead participant recruitment for a variety of research methods (e.g., interviews, co-design, surveys, usability testing), including screening, informed consent, scheduling, and incentives

Draft accessible, plain-language consent and communication materials in collaboration with legal and compliance teams

Craft effective screeners and other materials to ensure inclusive and successful sessions

Conduct initial screening conversations to ensure individuals are appropriately prepared, informed, and confident in participating in innovative research methods

Support and Advise Researchers

Act as a thought partner to user researchers and service designers, providing guidance on recruitment, logistics, study design, and resource planning

Develop and implement inclusive recruitment strategies, especially for underrepresented populations and beyond traditional College Board pathways

Advise on recruitment and research practices that balance student privacy and allow for longer-term engagement with communities

Streamline and Standardize Research Ops

Identify and implement lightweight, scalable processes that support inclusive, ethical, collaborative, and innovative research across Greenhouse teams.

Identify gaps or friction in existing research workflows and recommend improvements

Establish toolkits, templates, and repeatable processes for recruitment, planning, and data handling

Advise on and implement privacy, consent, and data protection procedures aligned with legal standards (e.g., FERPA)

Lay the Groundwork for Long-Term Research Infrastructure

Evaluate research tools and vendor platforms (e.g., scheduling, transcription, incentives) and recommend fit-for-purpose solutions

Recommend and document sustainable practices that support equitable research at scale

Co-design an early iteration of a research repository with Greenhouse designers, including recommended tooling and strategies for scaling and improving

Must Have (Qualifications)

5+ years of experience in research operations, UX research, or related program management roles

Experience in research enablement — creating documentation, templates, and leading internal workshops around best practices

Established experience across the research lifecycle, including recruiting participants, managing a participant panel, and training teams on how to match participants to studies

Experience supporting qualitative and quantitative research methods across multiple teams with distinct products and user needs

Experience supporting data collection and analysis : taking notes on qualitative studies, preparing data for analysis

Experience working with tools such as Airtable, Dovetail, Qualtrics, UserTesting, Dscout, or similar; support working within their limitations or drive decisions on best tools to meet teams’ needs

Strong project management and systems design skills; ability to build processes that scale

Excellent organizational, collaboration, and communication skills

A creative, proactive, entrepreneurial mindset—comfortable bringing new ideas and strategies to improve our research practice

Deep respect for ethical research practices and user data privacy

Ability to work in a fast-paced, ambiguous environment with shifting priorities

Nice to Have

Experience working in or with mission-driven organizations, public education, or nonprofits

Experience supporting research involving youth, families, or vulnerable populations

Experience creating inclusive research frameworks and protocols

Experience with or demonstrated interest in creative visual storytelling that brings research to life

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