job summary : Responsibilities :
Responsibilities :
- Making outbound calls to our high and moderate priority members who might qualify for case management.
- 60+ Calls a day, work is handed out through excel.
- 30 new members everyday are given and we are expected to make 3 outreached and different times and days within or TAT.
Skills : Basic Software Skills, Interpersonal Sensitivity, Basic Computer Skills, Customer Relations, Adapting to Change, Typing Skills, Customer Service, Client Service, Follow-up, Active Listening, Telephone Etiquette, Empathy, ERP, CRM, Customer support, Certified Financial Service Auditor, CUSTOMER ORDERS / SALES, Customer Relationship Management Experience : Experienced2 year(s)
responsibilities :
- Making outbound calls to our high and moderate priority members who might qualify for case management.
- 60+ Calls a day, work is handed out through excel.
- 30 new members everyday are given and we are expected to make 3 outreached and different times and days within or TAT.
qualifications : Experience
Experience
- Experienced
- 2 years
Education
High School (required)
skills :
- Basic Software Skills
- Interpersonal Sensitivity
- Basic Computer Skills
- Customer Relations
- Adapting to Change
- Typing Skills
- Customer Service
- Client Service
- Follow-up
- Active Listening
- Telephone Etiquette
- Empathy
- Customer support
- Certified Financial Service Auditor
- CUSTOMER ORDERS / SALES
- Customer Relationship Management
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