Senior Manager, Solutions Engineering (REMOTE)

Our Senior Manager is an engineering leader who works with the engineering staff to innovate and build new engineering solutions, improve, and enhance existing solutions and leverage engineering solutions to solve critical operational problems.

A Senior Manager will lead the strategy and execution of a technical roadmap that will increase the speed of delivering products and unlock new engineering capabilities.

The Network Services team’s mission is to build and maintain the enterprise networks that make up our private and public cloud, campus, core, and wide area network (WAN).

The ideal candidate has deep technical expertise in building and maintaining large-scale networks that are secure, reliable, and scalable.

Position Responsibilities

As a Senior Manager, you will :

Lead and mentor a team of solutions engineers in a 24x7 large scale, mission critical environment

Work with your senior leadership to address project dependencies, negotiate and estimate incremental delivery dates for milestones with the stakeholder community, and deliver projects on time

Ownership of the end-to-end delivery of team strategy, platforms, and services

Identify and raise appropriate project risks, in addition to presenting detailed and implementable solutions or alternatives

Develop, maintain, and track service performance metrics for effectiveness, quality, and improvement.

Report on your team’s progress for project and other key metrics, in addition to presenting detailed and implementable ideas for areas to further improve or influence product or project delivery

Understand how requirements and design choices may impact systems across multiple areas

Initiate and support performance evaluation of team members

Cultivate a culture that motivates all levels of performers to higher levels of achievement

Identify where technical or analytical skill gaps put future team deliverables at risk and craft a plan to remediate, consistently challenge team members to share knowledge and learn new technologies

Build and maintain relationships with your team members to support an environment of trust

Develop the team budget and be accountable for reporting on results achieved at regular intervals

Significantly contribute to the team planning process to include surfacing associate level proposals

Qualifications

Experience with network technology and environments including datacenter, private and public cloud, campus, and wide area networks

Knowledge of secure network designs and security compliance requirements

Experience with network performance, capacity, configuration, and fault management processes and tools

Knowledge and experience with software and system design

Knowledge of cloud computing technologies and concepts (SaaS, PaaS, IaaS, etc.)

Knowledge in operating systems, Linux, virtual machines, container (Docker / containers) technologies including running on private and public cloud infrastructure

Experience with software development, software delivery lifecycle, application modernization, DevOps, Service / Infrastructure as Service and Operations

Basic understanding of CI / CD toolchain products like Jira, Git, Artifactory, Jenkins, Anchore, SonarQube and IaC tools like Terraform, Ansible, Puppet, and Chef

Knowledge of API, microservices, network and security architectures and design patterns

Understanding and experience with Python, JSON, XML, or RESTful services and open-source software is a big plus

Demonstrated conflict management, decision making and negotiation skills

Proven ability to concentrate and demonstrate a capacity for learning technical concepts and adapting to new technologies quickly

Strong technical acumen in cloud architecture, performance benchmarking, and capacity planning

Constructing, interpreting, and applying metrics to your work and decision making, able to use those metrics to identify correlation between drivers and results, and using that information to drive prioritization and action

Experience

6+ years network infrastructure engineering and operations experience

6+ years of coding experience is desired

5+ years of experience in a large-scale, mission-critical environment

5+ years of significant experience building scalable, fault-tolerant, and robust products and platforms

5+ years of hands-on work experience supervising personnel in a technical environment

3+ years scripting / coding experience in languages or frameworks such as Bash, Python, GO, Ansible, or Terraform

2+ years of experience with automated testing including Unit, Integration, and End-to-End functional testing is desired

Education

Bachelor’s Degree in Information Technology or related field, or equivalent experience

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DICE

Annual Salary

$115,000.00 - $261,500.00

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate / annual salary to be offered to the selected candidate.

Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

Benefits :

As an Associate, you’ll enjoy our

• to help secure your financial future and preserve your health and well-being, including :
• Premier Medical, Dental and Vision Insurance with no waiting period
• Paid Vacation, Sick and Parental Leave
• 401(k) Plan
• Tuition Reimbursement
• Paid Training and Licensures
• Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.

Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.