Medical Assistant Float Pool

Overview

• Day Shift
• Outpatient Float Position

The Network Float Pool is a division of HonorHealth and supports the Inter-Campus Floating. We will do our best to consider your preferences when completing unit assignments.

Ultimately, you may be asked to Float to a campus that is one of your less preferred, based on staffing needs, skill set, other preferences, and rotation.

Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients.

You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact.

HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives.

Visit / benefits to learn more.

Join us. Let’s go beyond expectations and transform healthcare together.

HonorHealth is a non-profit, local community healthcare system serving an area of 1.6 million people in the greater Phoenix area.

The network encompasses six acute-care hospitals, an extensive medical group, outpatient surgery centers, a cancer care network, clinical research, medical education, a foundation, and community services with approximately 13, team members, 3, affiliated providers and nearly volunteers.

HonorHealth was formed by a merger between Scottsdale Healthcare and John C. Lincoln Health Network. HonorHealth’s mission is to improve the health and well-being of those we serve.

Responsibilities

Job Summary

The Medical Assistant provides general front and back office support to professional staff. Escorts patients to exam rooms.

Maintains clean, neat and well-stocked exam rooms. Must have knowledge of medical front and back office procedures. Provides quality phone service by scheduling patients or referring caller to appropriate party.

Answers phone messages from patients promptly. Maintains patient information that is accurate and charts / paperwork are filed correctly. Maintains medical records.

Under the direction of a Provider, the Medical Assistant performs a variety of duties in connection with the examination and treatment of patients.

May be assigned to a specialist. The MA takes a pro-active approach utilizing available resources to best serve the patient population.

Performs a variety of clerical support duties including receptionist, telephone, scheduling, message management and data input.

Utilizes knowledge and skill to provide appropriate care in accordance with the organization's policies, procedures and protocols and Arizona validated competencies.

The MA works in a team model to improve the patient's experience, create better communication and access to care, and support processes that will improve patient satisfaction.

Prepares treatment rooms for examination of patients. Escorts the patient to the examining room, obtains a brief history, documents chief complaint takes vital signs to include weight and temperature.

Preps the patient for exam, assists the physician / clinician on exams and any special procedures.

• May travel to off site locations to perform diagnostic testing and assist in physical exam components, TB testing, Injections, phlebotomy and others.
• May administer and record injections and TB testing under the supervision and order of the physician.
• Performs venipuncture and obtains specimens, performs CLIA waived lab tests. Performs office procedures including, but not limited to, PFT, UDS, EBT, EKG, fit testing, within the scope of practice as directed by provider.
• Receives telephone calls from patients, pharmacy and others; documents and relays information to provider for action. Phones pharmacy with approved medication orders / refills.
• Performs a variety of front office duties as needed, including, but not limited to, reception, telephone, chart maintenance, insurance forms and scheduling.
• Organize and communicate with insurance companies for authorizations for therapies, testing and specialist referrals. Provides appropriate referrals to case management for employees.

Performs other related duties as assigned.

Performs other duties as assigned.

Qualifications

Education

High School Diploma or GED Required

Completion of a MA training program Required

Licenses and Certifications

Completion of an approved training program OR completion of an unapproved training program and successfully passes the medical assistant examination administered by a certifying organization accredited by either the National Commission for Certifying Agencies or the American National Standards Institute as described by the Arizona Administrative Code (Chapter 16 Arizona Medical Board - R4-16- and R4-16-) Required

Basic Life Support (BLS) BLS Required

Fingerprint Clearance Card - State Have a current Fingerprint Clearance card, or within seven working days after employment shall apply and be eligible for a Fingerprint Clearance Card (Pediatric Behavioral Health Sites ONLY) Required