Registered Nurse Contact Center Navigator

VirtualVocations
Decatur, Georgia, United States
Full-time

A company is looking for a Contact Center Navigator (RN) to provide care coordination and health education through telephonic and electronic communication.

Key ResponsibilitiesConduct initial health assessments and triage members to clinical specialistsFacilitate enrollment in services through outbound and inbound member contactComplete accurate documentation of member interactions in the health recordRequired QualificationsBachelor's degree in nursing, behavioral science, or a related fieldActive RN licensure preferredTwo years of experience in counseling, clinical assessment, or care coordinationBilingual in Spanish is a bonusKnowledge of workplace benefits and insurance reimbursement

4 days ago
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