Branch Manager
Responsible for the daily activities of an assigned bank branch including, but not limited to sales production, teller and new account opening operations, staff development and customer service.
Accountable for the new account production and branch targets by ensuring branch employee participation as outlined in the Branch Manager Sales Expectations document.
Plan, implement, and maintain ongoing aggressive, sound program of business development to meet objectives.
Participate in community associations and events for Bank promotion.
Familiar with all teller and new account opening responsibilities, monitor, and provide assistance and instructions to employees as needed or required.
Assist tellers in locating cash discrepancies and informing the proper personnel.
Handle special or escalated customer concerns.
Provide bank services to a diverse customer base, including a large Spanish speaking population.
Accountable for career development of staff including support, guidance, direction and training.
Maintain communication between branch / center and upper management.
Responsible for timely monthly reports.
Ensure branch compliance with all operational procedures and abide by applicable banking regulations.
Other duties as assigned.
If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.
Physical Requirements :
- Required to stand or walk for extended periods of time dependent upon branch location.
- Operate a computer and other office machinery.
- Ability to lift up to 25 lbs.
FCBI is an equal opportunity employer.
Requirements
- High School diploma or equivalency.
- At least 18 years of age.
- Minimum of one year management / supervisory experience.
- Strong sales skills with the ability to effectively develop business.
- Proven ability to establish and maintain sound relationships with existing and potential customers.
- Proven success motivating a sales force.
- Excellent communication skills, leadership and organizational skills.
- Extensive cash handling experience.
- Experience working in a high volume, fast-paced environment.
- Must successfully pass a background investigation according to company policy.
- Must be able to get along with co-workers and work effectively in a team environment.
- Must be able to work a flexible schedule including evenings, weekends, and holidays. Schedules are prepared based on business need and subject to change at any time.
Preferred :
- Four-year college degree in business / management or related degree.
- Banking industry experience.
- Familiarity with banking laws and ordinances : Reg cc policies, OFAC, etc.
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