The Learning and Development Intern

Job Description

The UPS Store Inc., a subsidiary of UPS, is the world’s largest franchisor of retail shipping, postal, printing, and business service centers.

The UPS Store® comprises approximately 5,000 independently owned locations in the U.S., Puerto Rico, and Canada. We offer exciting paid internship opportunities that provide students the opportunity to gain real-world business experience in their field of study.

The Learning and Development Intern will administer and maintains the learning management system. Tracks learning activities, trends, and generates reports.

Provides ongoing support to training facilitators. Coordinates and manages training logistics, including scheduling, budgeting, supplies, and materials.

Additional responsibilities may also include development and communication of new training materials. Provides administrative or technical support to ensure effective on-going operations.

Applies knowledge of established processes and procedures to execute with excellence.

Hourly PAY : $25 per hour

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Uploading and maintaining information in the Learning Management System
• Administering class registrations, rosters, communication
• Completing data entries into various systems
• Supporting in-person classes and instructors
• Other duties may be assigned as needed

Education and / or Experience :

Current graduate student in Learning Development, Human Development, Business Administration, Human Resources, or Communications with some experience in the training field.

Language Skills :

• Must have excellent writing, interpersonal and communication skills.
• Must have the ability to work in a team environment and to represent the Training & Development group in a professional manner with our internal customers.
• Must have the ability to present technical and non-technical information clearly and concisely.

Other Skills and Abilities :

• Must be able to demonstrate their flexibility in times of change to relate successfully to our internal customers and franchisees with diverse backgrounds and experience.
• Must demonstrate superior organizational skills.
• Must be proactive and able to work independently, prioritizing work effectively and seeing projects to completion.
• Must be proficient in Microsoft Word, Microsoft Excel, SharePoint, Adobe, as well as have the ability to adapt and learn new software and applications quickly.
• Must be proficient grasping complex processes.
• Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer
• Employer will not sponsor a visa for this or future positions
• Must be currently located in the same geographic location as the job or willing to relocate yourself

Basic Qualifications :

• Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer
• Employer will not sponsor a visa for this or future positions
• Must be currently located in San Diego, CA or willing to relocate yourself prior to beginning of internship period
• Must be a rising college junior or senior, or recent graduate within the last 24 months
• Must be able to professionally communicate verbally and in writing to a variety of audiences, on a variety of different platforms
• Must be able to work in-person at The UPS Store, Inc., headquarters

Employee Type : Intern

Intern

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria :

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race / color / religion / sex / national origin / veteran / disability / age / sexual orientation / gender identity or any other characteristic protected by law.

Basic Qualifications :

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.