Medical Assistant

CenterPlace Health believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities.

Therefore, this position description is designed to highlight the primary duties, qualifications, and scope of the position, but not limit the incumbent nor the Company to only the work identified.

It is our expectation that each employee will offer his / her full capabilities wherever and whenever necessary to ensure the success of our endeavors.

SUMMARY :

The Medical Assistant assists the provider in routine patient care in the office setting. Working in concert with the physician / advanced practitioner, this team member fosters smooth and efficient patient flow.

Duties are performed under the supervision of a licensed clinician and / or office manager. Performs with minimal supervision.

ESSENTIAL FUNCTIONS :

Assist Provider

Assures patients are worked up for provider visit timely and efficiently to include :

Obtaining accurate vital signs from the patient and reports abnormal findings to provider.

Accurately documenting patients health history and reconciles medications.

Accurately completes patient information on laboratory orders and referrals.

Fills in logs and special forms.

Accurately utilizes medical equipment as trained.

Administers medications by oral, intramuscular, subcutaneous, intradermal, inhaled routes as directed by provider.

Assists in referral process.

Assists with procedures.

Assists with use and management of EHR.

Supports provider with completion of electronic order entry.

Assists providers with patient flow and management.

Enrolls patients in pharmaceutical assistance programs.

Lab Support

Performs phlebotomy and lab collection as needed.

Prepares specimens for transport to performing labs appropriately.

Performs CLIA waived testing as ordered by the provider.

Follows policies and procedures.

Enter results per policies and procedures.

Reviews logbooks and reports monthly for accuracy and completion.

Electronic Health Record (EHR)

Accurately and efficiently enters documentation into the EHR. Organize and / or facilitate support groups.

Ensure necessary patient medical information is available in the EHR prior to visit.

Demonstrates basic understanding of the EHR :

Make appointments.

Patient insurances.

Order entry and workflow.

Workflow dashboard.

Document and task management.

Problem flowsheets.

Troubleshooting documents in the clinical inbox.

Clinic Maintenance

Keeps exam rooms and treatment areas clean per infection control policy and procedures, as well as well stocked.

Assists with ordering and maintaining medication inventory :

Appropriately logs samples and stock pharmaceuticals.

Checks for expiration dates and disposes of expired medications following policy.

Responsible for ordering and maintaining medical supplies.

Reprocesses and sterilizes medical equipment per established policies and procedures.

QI / QA

Actively participates in quality improvement projects.

Complies with center policies and procedures.

Promotes and complies with NCQA PCMH standards of care.

Clerical Duties (assist as needed)

Performs clerical duties as directed by office manager :

Schedule appointments.

Takes phone messages.

Scans information into the electronic health record or EHR.

Performs patient registration functions.

Accurately pre-screens medical / dental records.

Assists with document management.

Supports patients with referral process.

Other :

Performs other related duties as indicated or when requested by supervisor.

Always maintains use of universal precautions.

Completes daily / day end activities as assigned.

Completes all required training and attends meetings as assigned.

Protects / observes patient confidentiality per policies and procedures.

Assures translation, as needed, for non-English speaking patients.

Recognizes and responds appropriately to violent / abusive situations, bomb threats, fire and emergency situations.

MINIMUM QUALIFICATIONS : (EXPERIENCE / SKILLS / ABILITIES / EDUCATION / CERTIFICATIONS)

High School Graduate or GED equivalent.

Demonstrates good oral and written communication skills.

Ability to effectively interact with physicians, patients, and other staff members.

Possesses basic typing skills.

Demonstrates knowledge and ability to use Office 365 programs including Outlook, Word, and Excel.

Demonstrated knowledge of proper, safe, and efficient use of current office equipment / software.

Effectively uses the electronic health record.

Current Medical Assistant Certification.

Graduate of an accredited medical assistant program.

PREFERRED QUALIFICATIONS : (EXPERIENCE / SKILLS / ABILITIES / EDUCATION / CERTIFICATIONS)

Two years of MA experience preferred.

Bilingual communication preferred.