OUTREACH NAVIGATOR, FULL TIME, DAYS

Department : Jackson Memorial Hospital

Address : 1611 NW 12th Ave, Miami, Florida, 33136

Shift Details : Full-Time, Days

Why Jackson

Jackson Health System is a nationally and internationally recognized academic medical system offering world-class care to any person who walks through our doors.

For more than 100 years, Jackson has evolved into one of the world's top medical providers for all levels of care, no matter if it's for a routine patient visit or for a lifesaving procedure.

With more than 2,000 licensed beds, we are also proud of our role as the primary teaching hospital for the University of Miami Miller School of Medicine.

Here, the best people come together to deliver Jackson's mission for our diverse communities. Our employees are committed to providing the best CARE by demonstrating compassion, accountability, respect, and expertise in everything we do.

Summary

• The Outreach Navigator develops relationships with community partners to provide opportunities for education and outreach to uninsured and underinsured individuals.
• The scope of this position includes coordinating meetings with providers, community programs and other groups; educating individuals about federally-funded insurance marketplace (www.

healthcare.gov); acting as a resource for consumers; and enrolling individuals in insurance programs under the Jackson Insurance Navigator grant.

Responsibilities

• Coordinates with providers and community groups to schedule Jackson Insurance Navigator at community events, health fairs and others gatherings.
• Assists Project Director in scheduling assignments for outreach and in-reach initiatives.
• Conducts outreach to consumers with a health insurance and coverage option focus.
• Distributes fair and impartial information concerning enrollment in QHPs, the availability of premium tax credits and cost-sharing reductions in accordance with federal tax laws and enrollment in public programs.
• Educates the public about the value of health insurance for the individual and family in culturally and linguistically appropriate ways.
• Informs consumers, particularly the uninsured and underinsured, about health insurance and coverage options available through healthcare.gov.
• Aids consumers in understanding health insurance terms, such as premiums, deductibles and co-insurance.
• Provides materials and explanations about the ten required Essential Health Benefits of all Affordable Care Act policies.
• Informs consumers about the application process, required documentation needed, mandated requirements and any exemption criteria.
• Explains program eligibility rules for advance premium tax credits, cost sharing reductions, Medicaid or CHIP.
• Describes the various methods available to purchase and enroll in QHP.
• Addresses questions regarding access to enrollment methods and the submission of enrollment documentation.
• Explains the enrollment criteria for purchasing insurance through healthcare.gov.
• Administers tools to assess insurance needs for individuals, including all persons who reside in a household, to identify possible eligibility for insurance options.
• Assists individuals with the enrollment process.
• Provides referrals to other social service providers or Navigators as needed.
• Handles post-enrollment inquiries issues and grievances.
• Maintains expertise in Navigator duties and program specifications.
• Gathers information for verification, statistical and grant reporting purposes.
• Monitors consumer presence at locations and activities to ensure that outreach efforts in targeted neighborhoods remain viable.
• Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).
• Performs all other related job duties as assigned.

Experience

Generally requires 3 to 5 years of related experience.

Education

High school diploma is Required.

Credentials

Valid license or certification is required as needed, based on the job or specialty.

Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.