We are looking for someone that can :
- Provide professional verbal and written communications, including speaking clearly and distinctly over the telephone.
- Listen intently with the practice to hear people out, and accurately restate the needs of the customer, and document the customer interaction proficiently.
- Effectively utilize multiple computer systems for essential job functions, including proficiency in Microsoft Office, and becoming familiar with Company processing systems as assigned.
- Multi-task, develop good organizational skills as well as prioritize work when performing the various tasks for the department and the job.
Requirements for Success :
- Continually participate in training programs for current and new products and services, customer concern and telephone skills training, and other training, as required, to provide an excellent customer service experience.
- Ability to be a positive influence in establishing, developing, and maintaining professional working relationships with internal and external customers to ensure the prompt, efficient, and positive customer experience.
- High School diploma or GED equivalent. Prior customer service or call center representative experience is preferred.
- Maintaining a high level of confidentiality.
We can offer you :
- An organization that values work / life balance.
- Training and development opportunities to grow personally and professionally.
- Industry-leading benefits plan including health, vision, dental, K, company-wide incentive plan, and an Employee Community Volunteer Program.
- A collegial team-focused environment.
- Education reimbursement plan after one year of employment.
Customer Service Representative - Call Center
As a Client Services Representative, you'll take high-volume inbound phone calls from shareholders, financial professionals, and internal colleagues. I can succeed as a Client Services Representative at Capital Group". You'll help callers feel comfortable and supported while they're making significa...
Remote Call Center Representative
A company is looking for a Call Center Representative - Remote. ...
Call Center Representative
As a Client Services Representative, you'll take high-volume inbound phone calls from shareholders, financial professionals, and internal colleagues. I can succeed as a Client Services Representative at Capital Group". You'll help callers feel comfortable and supported while they're making significa...
Call Center Representative - Tier I Agent
A company is looking for a Call Center Representative - Tier I Agent for a Veterans Empowerment Organization. ...
Call Center Representative - Hiring Now
As a Client Services Representative, you'll take high-volume inbound phone calls from shareholders, financial professionals, and internal colleagues. I can succeed as a Client Services Representative at Capital Group". You'll help callers feel comfortable and supported while they're making significa...
Senior Tier I Call Center Representative
A company is looking for a Call Center Representative - Senior Tier I Agent for a Veterans Empowerment Organization. ...
Inbound Call Center Representative
Answer in-coming 800 helpline calls, transfer calls to volunteers when available, data entry of client contacts, and other clerical functions such as mailings and inventory. Answer all 800 calls in a timely manner. Forward 800 calls to available volunteer counselors or provide counseling assistance ...
Call Center Representative
Contractors will be taking Inbound calls from Members. They will document calls into the system as they happen. ...
Work-From-Home Call Center Representative
Are youready to be the superhero voice that connects our clients withtheir cherished customers Were actively seeking a passionate CallCenter Representative to work remotely serving as the crucial linkbetween our clients and their current and potential customerbase. Keepcomprehensive records of all i...
Call Center Representative
The BDC Representative is responsible for making inbound and outbound calls and communicating with prospects and customers via text, email, or social media as assigned. Training includes shadowing, mock calls, legal training, how to use computer systems, and how to schedule service appointments. Cal...