Support Coordinator

VirtualVocations
Las Cruces, New Mexico, United States
Full-time
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A company is looking for a Support Coordinator.Key Responsibilities : Provide quality customer service to members and providers, coordinating care and scheduling appointmentsHandle calls and inquiries from providers regarding authorizations, referrals, and care plansManage a large member caseload, document information accurately, and comply with HIPAA requirementsRequired Qualifications : High School diploma or GED from an accredited institutionPrior experience in a customer service environmentProficiency in Microsoft Office Suite applicationsLanguage preferences in Spanish, Russian, French, Creole, Mandarin, or CantoneseKnowledge of medical terminology and experience in managed care or healthcare industry

3 days ago
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