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Bilingual Senior Customer Service Representative

VirtualVocations
Irving, Texas, United States
Full-time

A company is looking for a Bilingual (English / Spanish) Senior Customer Service Representative - National Remote.Key ResponsibilitiesAnswer a high volume of calls regarding patient billing, payment plans, and general customer concernsResearch, troubleshoot, and resolve complex billing issues and customer complaintsProvide support to team members and maintain compliance with all regulationsRequired QualificationsHigh School Diploma / GED2+ years of customer service experience or experience in a medical office or healthcare settingFluency in English and SpanishAbility to work flexible hours between 11 : 30 AM - 8 : 00 PM EST, Monday - FridayFamiliarity with computer systems and the ability to learn new software

3 days ago
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