Transaction Surveillance : Your primary responsibility will be to continuously monitor various transactions, online activities, and data to spot suspicious patterns or anomalies.
Investigation Expertise : Dive into detailed investigations of potential fraudulent activities by scrutinizing transaction history, account information, and related documents.
Data Analysis : Flex your analytical muscles to sift through substantial datasets, identifying trends, patterns, and irregularities that may signal fraudulent behavior.
Risk Evaluation : Assess the risk associated with different transactions or customers and provide recommendations for further action based on your findings.
Fraud Prevention : Collaborate with your team to develop and implement effective fraud prevention strategies and processes, reducing the organization's vulnerability to fraudulent activities.
Reporting Skills : Compile and present reports on fraud trends, losses, and mitigation strategies to management and other stakeholders.
Document Management : Keep thorough records of your investigations, findings, and actions taken, ensuring accuracy for auditing and reporting purposes.
1.) The individual should have an ability to understand and carry out the allocated tasks and responsibilities in a timely and consistent manner and deliver results so as to exceed one s own standards (2.
1. To consistently meet or exceed CSAT parameters as defined for the process.2. Ensure the accuracy and timeliness of data feeds and flows for the process and produces, reviews and records quarterly results for client.
3.) AttendanceorLogin HoursorUnsechduled LeaveorSLA targets as per defined by the process (4.) Improving skill level throughSelf development or nominating training programsSkill reverification Tests (5.
Maintaining the accuracy and integrity of the database and provides financial information support and analysis to management as per defined quality norms