PERFORMANCE COACH (PORTLAND)
Basic Information
Job Category : Automotive
Location : Portland, Oregon, United States
Date published : 16-May-2024
Job type : Full Time
Description and Requirements
About the role
Proactive Dealer Solutions is actively seeking a Performance Coach to join their team in the Seattle / Portland market.
About Proactive Dealer Solutions :
Founded in 2001, Proactive Dealer Solutions focuses on partnering with dealers to drive their gross profit and service revenue by transforming the dealership's culture through people, process, and technology.
As a single-source solution, our comprehensive, customizable training, coaching, and lead management programs support a range of clients from single-store solutions to national programs in the automotive, RV, marine, and powersports industries.
We help dealers & OEMs build customer and brand loyalty through a customer retention strategy focused on delivering an excellent customer experience across the entire organization.
About the Role :
Proactive Dealer Solutions is seeking a highly motivated and experienced Automotive Performance Coach to join our team. As an Automotive Performance Coach, you will be responsible for providing coaching and training services to automotive dealerships within the designated territory.
You will work closely with dealership personnel to enhance their performance, improve customer satisfaction, and drive overall profitability.
Responsibilities include but are not limited to :
- Conduct in-depth assessments of dealership operations, including sales, service, and parts departments.
- Analyze dealership performance data and identify areas for improvement.
- Develop customized coaching plans based on dealership needs and goals.
- Provide on-site coaching and training to dealership personnel, including sales managers, service advisors, and technicians.
- Assist with implementing best practices and processes to optimize dealership operations.
- Train dealership staff on effective sales techniques, customer service skills, and product knowledge.
- Monitor dealership performance and provide ongoing support and guidance.
- Collaborate with dealership management to develop action plans for achieving performance targets.
- Stay up to date with industry trends, market conditions, and new automotive technologies.
- Ideal Candidate :
Proven experience as an Automotive Performance Coach or in a similar role within the automotive industry.
In-depth knowledge of dealership operations, including sales, service, and parts departments.
Strong understanding of automotive sales processes and customer satisfaction strategies.
Excellent coaching and training abilities, with a track record of driving performance improvement.
Exceptional interpersonal and communication skills.
Must have automotive retail experience
- Must have a valid Driver's license
- Must be legally authorized to work in the US
- Must be located within driving distance of Seattle / Portland
Additional Important Information & Offerings :
- M-F, 9 - 5 hours; 85 - 100% on the road work schedule with some admin days
- 100 - 115k base salary with bonus opportunities
- Medical / Dental / Vision, Life, and Disability Insurance
- 401(k) plan w / employer match
- PTO and paid Holidays
- Vehicle discounts through Toyota
- Team-oriented, positive, and supportive company culture environment
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