Technical Support Manager
A company is looking for a Technical Support Manager to lead and grow their Technical Support team.Key ResponsibilitiesProvide first-line support response to customers while meeting quality and timeliness targetsHire, develop, and retain Technical Support Engineers, fostering a positive team cultureEstablish and track KPIs for team performance, conducting regular performance reviewsRequired QualificationsMinimum of 5+ years of experience in SaaS at the enterprise level5+ years of experience leading support / service teams of 10 or more Technical Support EngineersExperience in building and scaling support teamsSolid technical background to instruct a non-technical audienceProficient with Salesforce
Technical Support Manager
The Technical Support Manager at OMTech Laser is responsible for overseeing the technical support team, ensuring high-quality customer support, and maintaining service excellence. The Technical Support Manager will ensure timely and effective resolution of technical issues and contribute to the cont...
Technical Support Manager
The Technical Support Manager at OMTech Laser is responsible for overseeing the technical support team, ensuring high-quality customer support, and maintaining service excellence. The Technical Support Manager will ensure timely and effective resolution of technical issues and contribute to the cont...
Program Manager - Kensington Campus
The Program Manager serves as the primary liaison between the agency's DHS HFH program staff and the ICMS team, ensuring funder standards are met. Program Manager - Kensington Campus. Program Manager - Project-based Housing. The Program Manager is responsible for daily oversight of the ICMS Teams ba...
Fitwell Program Manager, Injury Prevention & Personalized Services
Under the direction of the Associate Director, Fitness and Wellbeing, the Program Manager, Injury Prevention & Personalized Services is a technical leader with a high degree of knowledge in the overall field and recognized expertise in specific areas; problem-solving frequently requires analysis of ...
Project Manager, Land Acquisition
The AES Clean Energy land team is seeking a Land Acquisition Project Manager with experience. Manage the relationships with and budgets of external land agents and or outside legal counsel to ensure agreements required for site control are in place to meet project deadlines. Work with solar developm...
Implementation Program Manager
A company is looking for an Implementation Program Manager to lead complex SaaS implementations for mid-market and enterprise-level clients. ...
Pump Vertical Integration Technical Project Manager - Lunar Permanance
As the Lunar Pumps Vertical Integration Technical Project Manager you will report directly to the Fluids Prop Integrated Product Team Manager to improve the overall execution of the team. You will act as the project manager, delivering a fully functional internal manufacturing capability. We are loo...
Technical Product Service & Support Specialist
Are you technically savvy and eager to break into the dynamic world of printing technology? Look no further than our exciting opportunity as a Technical Product Service & Support Specialist! In this role, you'll be instrumental in providing expert support for Epson Professional Imaging, Industrial, ...
IT Support Specialist, Intermediate
Provides Help Desk support, Cellular & Smart Phone support, VoIP phone system support, and SAP and Windows backup support. Must display the applicable level of “Job-Critical Skills”: communications, judgment and decision making, safety, quality of work, initiative, teamwork, flexibility, leadership,...
It Support Specialist
We consider applicants for all positions without regard to race, color, creed, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, presence of a non-job-related medical condition or handicap, or any other legally protected status....