Senior Lead Business Execution Consultant - Technology Change Management Control Operator

About this role :

Wells Fargo is seeking a Senior Lead Business Execution Consultant to join our Technology Change Management (TCM) Control Operations team and be part of our Chief Technology Office (CTO).

Learn more about the career areas and business divisions at wellsfargojobs.com.

You will be responsible for managing key control operations, inclusive of executing written procedures, escalating when required, and ensuring proper evidence stewardship.

You will perform continuous improvement reviews of existing controls and identify control gaps. You will support the Technology Change Management leader to ensure all control operators understand and meet requirements and that all control procedures are properly written and maintained by leveraging your Information Technology Infrastructure Library (ITIL) knowledge and experience.

You will partner with other team members for control testing engagements and with the Change Governance Lead to meet all testing requirements and timelines.

In this role, you will :

• Act as a Business Execution advisor to leadership to drive performance and initiatives and develop and implement information delivery or presentations to key stakeholders and senior management
• Lead the strategy and resolution of highly complex and unique challenges related to Business Execution that require solid analytical skills, extensive knowledge of Business Execution, and understanding of business, delivering longer term and large-scale solutions
• Provide vision, direction, and expertise to senior leadership for implementing innovative and significant business solutions that are large scale and cross organizational
• Lead team meetings or steering committee to facilitate decision making and support implementation of recommendations and plans
• Strategically engage with all levels of professionals and managers across multiple lines of businesses and serve as an experienced advisor to the leadership
• Provide direction to a cross functional team using business expertise

Required Qualifications :

• 7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following : work experience, training, military experience, education
• 7+ years of evidence stewardship and experience with control traceability
• 5+ years of control operation and management experience in Technology Change Management processes
• 5+ years of experience preparing presentation material for executive leadership
• 3+ years of data analysis experience and reviewing large data sets to identify themes and insights
• 3+ years of leadership experience in guiding teams through complex process transformations
• 3+ years of stakeholder management experience including building relationships and influencing key decision makers

Desired Qualifications :

• Proven experience managing large programs and / or operations oversight functions
• Experience with and understanding of risk treatments (issues, exceptions, etc.), audit readiness and policy adherence standards
• Experience facilitating change advisory boards
• Ability to use data to tell a story to all levels within an organization
• Excellent verbal, written and interpersonal communication skills, with the proven ability to successfully interact with all levels of an organization
• Demonstrated success in strategy development and execution of cross business and / or cross enterprise initiatives
• Advanced knowledge of organizational procedures, operations, complaints management, and applicable risk and compliance principles, preferably within the financial services industry
• Ability to exercise independent judgment and creative problem-solving techniques utilizing critical thinking and analytical skills
• Strong relationship management and proven leadership skills, with solid conflict management, negotiation, and organizational effectiveness techniques with senior business leaders to foster and manage ongoing relationships and gain commitment to accomplish business goals
• Proven change leader with the ability to drive multiple work streams at once as an influencer, and drive for efficiency and risk reduction results

Job Expectations :

• Willingness to work on-site at stated location on the job opening
• This position offers a hybrid work schedule
• This position is not eligible for Visa sponsorship

Posting Locations :

• 300 South Brevard St - Charlotte, North Carolina 28202
• 2600 South Price Rd - Chandler, Arizona 85286
• 1525 West W.T. Harris Blvd - Charlotte, North Carolina 28262
• 550 South 4th St - Minneapolis, Minnesota 55415

Posting End Date : 27 Sep 2024

27 Sep 2024

Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.

They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.

There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US : All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada : Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements :

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.