Company Description
- Employee benefit card offering discounted rates in Accor worldwide, including Fairmont Hotels
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities and our Diversity & Inclusion initiatives
- Learning programs through our Academies
- Competitive and flexible Health Care Benefit Plans to meet you and your family’s unique needs, eligibility after 1 month of employment
- Vacation Benefits after 90 days, 401k match at 100% of first 4% of contributions
Job Description
To be of service to our guests. Sell, deliver and account for products in the Pool Bar in a manner consistent with the Fairmont standards
- Consistently offer professional, friendly and engaging service
- Anticipate guest expectations
- Assist guests regarding menu items in an informative and helpful way
- Follow outlet policies, procedures and service standards
- Have full knowledge of beverage lists and promotions
- Have full knowledge of all menu items, garnishes, contents and preparation methods
- Follow all safety and sanitation policies when handling food and beverage
- Take food and beverage orders and deliver the correct order in a timely manner
- Turn in correct Micros paperwork with minimal errors
- Up-sell food and beverage items as well as sundry items related to the pool
- To be accountable for guest service and follow through
- Assist and support the other team members
- Maintain cleanliness of pool bar area
- Control cost and waste in the work area
- Perform other duties and / or fill in at other positions
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must have previous F & B experience
- Able to work varied and flexible hours including mid-day shift, weekends, and holidays
- Able to read and write to facilitate communications.
- Must speak English.
- Available from May to October
Additional Information
Fairmont Sonoma Mission Inn & Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country.
As one big team, community of service professionals, we come together and work with a common purpose to welcome, connect and serve others.
Visa Requirements : Applicants must be able to provide proof that they are legally able to work in the United States.
Our commitment to Diversity & Inclusion :
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.