Senior Operations Supervisor - Event Operations

Position Description

The mission is to oversee day-to-day operational policies and procedures for the Event Operations department and provide administrative and operational supervision of events while planning, organizing, scheduling, assigning, monitoring, and correcting all staff work assignments for the Minneapolis Convention Center.

The Minneapolis Convention Center (MCC) is a relationship building. Each individual at MCC is a hospitality hero who fulfills our mission by providing service and fostering relationships.

We make a positive impact on our internal and external guests by collaborating and delivering excellence in our service and facility.

We host more than 300 events annually and contribute to a vibrant downtown community by providing economic impact through visitor spending at hotels, restaurants, arts & attractions, and retail establishments.

The Minneapolis Convention Center is committed to creating a diverse workforce that reflects the community we serve. Individuals who are black, indigenous or person of color are encourage to apply.

We also encourage women, veterans, members of the LGBTQIA community, and those with disabilities to apply.

Salary Expectations

Anticipated starting salary range : $89,444.16 - 97,739.20 / annually, depending on qualifications.

Work Location

This position currently works on-site only

This position is only for current employees of the Minneapolis Convention Center

Job Duties and Responsibilities

• Oversee day-to-day operational policies and procedures, ensuring efficiency, safety, and quality of service
• Supervise, train, and coordinate staff activities, including event setup, waste management, and janitorial services
• Act as liaison with external parties, including organizations, vendors, and contractors
• Ensure compliance with city policies, OSHA standards, and laws, promoting a safe environment and positive employee morale
• Analyze garbage collection and recycling operations to maintain departmental goals
• Use computer systems for information management and reporting
• Provide leadership for continuous improvement and team building efforts
• Participate in budget discussions and provide estimates for cleaning and event setup

WORK CONDITIONS :

The job requires work indoors and outdoors in all kinds of weather. It may involve some potential exposure to hazards such as dirt, noise, and / or chemicals.

It may also require some work at heights at times.

Required Qualifications

MINIMUM EDUCATION :

High-school diploma or GED

MINIMUM EXPERIENCE :

Five or more years of related experience including supervisory / management experience

EQUIVALENCY :

An equivalent combination of education and highly related experience in a similar environment may be considered

LICENSES / CERTIFICATIONS :

N / A

Selection Process

The selection process will consist of one or more of the following steps : a rating of relevant education and experience and / or an oral examination (100%) .

It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process.

A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list.

The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process.

Background Check

The City has determined that a criminal background check and / or qualifications check may be necessary for certain positions with this job title.

Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and / or verify their qualifications in connection with the position sought.

Applicants who do not sign the informed consent form will not be further considered for the position.

Drug and Alcohol Testing

All job applicants must pass a pre-employment drug and alcohol test once a conditional offer of employment has been made.

Applicants will be required to sign a notification and consent form prior to undergoing drug and alcohol testing. Applicants who do not consent to undergo drug and alcohol testing will not be required to do so and the City will withdraw the conditional job offer, resulting in the job applicant no longer being considered for the position.

Medical Exam

After a conditional job offer, candidates will be required to pass a medical examination which includes a physical screening.

Union Representation

This position is represented by a collective bargaining agreement between the City of Minneapolis and the Minneapolis City Supervisors Association (CSU ) .

For more information on the terms and conditions of this agreement please visit our website.

Eligible List Statement

The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration.

This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire three months after it has been established.

Interview Selection

The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list.

If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate's education or experience related to the field, work history, or skills uniquely related to the operational needs of the position.

Knowledge, Skills and Abilities

• Thorough knowledge of set-up / changeover services and event production services including large scale event setup and teardown
• Waste Management & Recycling
• Facility Cleaning and Disinfection
• Floor cleaning and maintenance
• Facility infectious disease prevention practices
• Supervision experience in a culturally diverse environment
• Computer skills, the ability to read complex production diagrams and set meeting rooms to the contract and work orders
• Lifting 50lbs occasionally

As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees.

Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose-serving the residents, businesses and visitors of Minneapolis.

The City of Minneapolis is proud to be an Equal Employment Opportunity and Affirmative Action employer.