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Sr Manager, Enterprise AI

Sr Manager, Enterprise AI

T-Mobile USA, Inc.Frisco, TX, United States
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At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Job Overview

The Senior Manager, Product & Engineering - Enterprise AI is responsible for executing the design, product and technical build, support and maintenance of a key product or limited product portfolio, as well as the supporting technology capabilities and infrastructure that support that product in an Agile driven environment. Most often leading teams of 20+ FTE with skip level employees, and may lead teams of onshore and offshore contracting companies. Direct reporting line may include team(s) of Product Manager(s), Product Owner(s), technical and solution architecture, DevOps management, UI / UX, Test, as well as full stack Software Development.

The Senior Manager, Enterprise AI is also responsible for attracting, hiring, retaining a high performing, full stack, team of Product Managers, Software Developers, architects, other members of technical staff, and Managers to support products and platforms. This role is also directly accountable for developing strong and productive relationships outside your direct teams with Customer or Customer representative teams, partner organizations, dependent engineering teams, and supporting vendors.

Job Responsibilities :

  • Effectively leads Enterprise AI technical product and engineering teams to achieve results by providing appropriate direction, timely developmental feedback and coaching, and the necessary tools to do the job by role.
  • Creates training, career development plans and ensures assignments with increasing levels of responsibility. Also conducting performance reviews and conversations.
  • Monitors and measures work tasks to ensure deliverables are provided on time and within budget.
  • Defines and drives continuous development practice improvements across technical disciplines and organizations (e.g. team structure, roles, processes, tooling, security & compliance).
  • Oversees technical relationships with multiple assigned vendors, including driving features and function requests for inclusion in future product releases.
  • Driving and owning current and future state technical road map in collaboration with Design and Enterprise Architecture and building / maintaining cross organizational teams.
  • Interviews and hires qualified managers and team members, striving to improve T-Mobile bench strength and augmenting product or project teams with contract staff when required.

Education and Work Experience :

  • Bachelor's Degree Computer Science, Engineering, IT or equivalent experience. (Required)
  • 7-10 years Relevant Product Management experience in an agile software product development environment (Required)
  • 2-4 years Experience in a leadership role (Required)
  • 2-4 years Experience managing teams of 5 or more resources in direct reporting relationship in a Product Management organization (Preferred)
  • Knowledge, Skills and Abilities :

  • Agile Methodologies : Proven success in delivering software with Agile Scrum methodologies and other commonly used tools. (Required)
  • Technical Writing : Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences. (Required)
  • Agile Project Management Experience with Agile backlog / project management tools. (Required)
  • Collaboration Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest. (Required)
  • Technology Experience in delivering large and sophisticated business / technology initiatives. (Required)
  • Communication : Proven ability to effectively and efficiently communicate with Leadership, while employing a high degree of collaboration and influence.
  • Excellent written and verbal communication skills with ability to present complex technical information in a clear and concise manner to a variety of audiences including executives and non-technical leaders. (Required)
  • Business Analysis : Strong analytical skills with demonstrated ability to identify / analyze / synthesize product use data. (Required)
  • Licenses and Certifications :

  • Certified Scrum Master (CSM) Scrum Product Owner Certification (CSPO) (Preferred)
  • Other Technical Certification Agile Certified Practitioner (PMI-ACP) (Preferred)
  • At least 18 years of age
  • Legally authorized to work in the United States
  • Travel :

    Travel Required (Yes / No) : Yes

    DOT Regulated :

    DOT Regulated Position (Yes / No) : No

    Safety Sensitive Position (Yes / No) : No

    Base Pay Range : $148,000 - $266,900

    Corporate Bonus Target : 20%

    The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

    At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and / or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and / or team performance. To find the pay range for this role based on hiring location, click here .

    At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com .

    Never stop growing!

    As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder-it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth-and we applaud it. You’re unstoppable!

    T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

    Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500 . Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

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