Responsibilities
- Maintain Honeywell’s suite of (QCS) quality control hardware and software and handle customer questions about the state of the system.
- Sustain proficiency in all products and services that the company offers. This includes staying current with installation
- standard methodologies, equipment protocol, and safety guidelines.
Provide on-site pre-start-up, start-up, contracted service work, warranty, troubleshooting, and training of Honeywell products, and ensure equipment is operational and free of defects.
- Document the work that is performed at a customer facility and / or project staging area. Professionally document work completed on periodic preventive maintenance as well as intermittent corrective maintenance tasks
- Handle customer service-related issues while fostering the customer relationship and working to solve technical problems on site.
- Deal directly with and communicate effectively with plant operators, plant management, 3rd party vendors and other
- Honeywell personnel in support of service operations
- Troubleshoot and repair equipment applying own technical knowledge and experience to resolve problems.
- Accurately document the work that is performed at a customer facility and / or project staging area. Professionally document work completed on periodic preventive maintenance as well as intermittent corrective maintenance tasks
- Review product prints and specifications.
- When required, play an active role in various projects such as upgrades, new installations or new functionality for customers
- Work with contractors to review and ensure the unit / package is installed to specifications.
- Coordinate work with other groups to ensure meeting commitments
YOU MUST HAVE :
- High School Diploma
- 1+ year of professional experience in an engineering or technical field / and orMilitary experience in electronics programs may be considered equivalent tothis typical qualification.
- Valid driver's license
- Ability to lift and / or move up to 50 pounds.
- Must be able to walk and stand 8 hours per day.
- 1+ year of experience using Basic Windows OS and Microsoft Office applications
- Be able to perform frequent climbing, kneeling, reaching, pushing, pulling,lifting, and grasping.
- Engineering or technical fields may include field service,technical operations, industrial maintenance, process automation, heavymanufacturing, prior military experience, development and / or reliabilityengineering, etc. WE VALUE :
- Veterans
- Veterans
- Bachelor’s Degree in science, Technology, Engineering or Math
- Associates Degree in Industrial Engineering or Technology
- Ability to work safely within the Honeywell / Customer HSE requirements.
- Commitment to obtain and maintain L3 CEAT certification within 18 months ofhire (Training is given to achieve this)
- Experience with industrial process control field instrumentation
- Networking experience
- Previous experience working in a Field Service Technician position
- Previous technical / installation experience
- Previous customer service experience
- Critical thinking and troubleshooting skills; capable of learning availableanalysis tools to solve complex system or process problems
BENEFITS OF WORKING FOR HONEYWELL :
1 day ago