Customer Service Representative

Dawsons Electric
Fuquay Varina, NC, US
Full-time
Quick Apply

Customer Service Representative Dawson’s Electric is looking for an organized, efficient Customer Service Representative with an eye for detail and high level of accuracy.

The Customer Service Representative should be professional and courteous, a skilled multi-tasker with excellent time management, computer, and communication skills.

Who We Are At Dawson’s Electric, there is a tremendous opportunity for growth as we seek people who want to make a mark within our team, and our community, as we all become leaders in our industry.

We offer excellent pay with bonuses, health insurance, 401K, paid holidays, paid time off, and prioritize work / life balance.

We understand that sometimes you need flexibility in your schedule to catch a kid’s ballgame, make a doctor’s appointment, and juggle this busy life - so we work with you to make these things happen and ensure your family comes first! Location : Fuquay-Varina, NC What We Offer : Competitive Pay - Starting at $18 / hr Health Insurance 401K and ancillary benefits Opportunity for growth and continued training Flexible schedule Paid holidays and vacation Responsibilities : Answer all incoming calls, as the initial point of contact Using a company-prepared script, answer our customers’ questions and guide them to the best service-solution for their home Provide a sense of calm and exhibit empathy for customers, so they feel comfortable Conduct service-related, follow-up calls to check in on past customers and assess their current needs Help the field team by taking detailed notes from customer calls and entering them into our system Contribute to our company’s culture by being upbeat and hard-working Requirements : High School Diploma / GED is required Self-starter, reliable, flexibility with hours High level of accuracy and efficiency Exceptional verbal and written communication skills Courteous, professional manner, strong customer service skills Computer literacy and strong typing skills Excellent interpersonal communication skills on a professional and technical level Able to work both independently and as party of a team Excellent multitasking and follow-up skills, with high attention to detail We are an equal opportunity employer Powered by JazzHR

30+ days ago
Related jobs
Everise
North Carolina
Remote

Thoroughly and efficiently gather customer information, assess and fulfill customer needs, and educate customers where applicable regarding products and services. In this role, you will take your exemplary customer service skills, patience, understanding, and compassion to answer inbound phone calls...

Frontier Auto Parts
Raleigh, North Carolina

We are seeking a Customer Service Representative, preferably with the ability to speak fluent Spanish and English to join our team. Experience in customer service, managing, and/or auto part distribution. Follow-up with customers to clarify order details and provide status updates. ...

RXO, Inc.
Remote, NC, US,
Remote

As a Customer Service Representative in Last Mile at RXO, you will ensure that we deliver on our promise of outstanding service. You’ll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience. Strong ...

Elite
Garner, North Carolina

The ability to connect with people is a fundamental requirement! As a Customer Service Representative, your primary responsibilities will involve direct engagement with customers, cultivating relationships, enhancing brand awareness, and driving new customer acquisition for our clients. We are activ...

Intuit - TurboTax
North Carolin, US
Remote

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...

Federation of Italian American Organizations of Brooklyn
Raleigh, North Carolina

As a Customer Services Representative, you will play a key role in providing exceptional service to our clients and supporting our marketing initiatives. Customer Services Representatives - Marketing Department. We are seeking Customer Services Representatives to join our Marketing department at the...

Intuit - TurboTax
North Carolin, US

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...

Clay Hamilton - State Farm Agent
Fuquay-Varina, North Carolina

As a Customer Service Representative - State Farm Agent Team Member with Clay Hamilton - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help pe...

Spade Recruiting USA
Cary, North Carolina

Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Dispatch incoming customer phone calls. ...

Cecil Burt - State Farm Agent
Raleigh, North Carolina

As a Customer Service Representative with Burt Insurance Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. Establish cust...