We are looking for a strong Electro-Mechanical technician in house.
Field Service Technicians / Maintenance Techs do very well in this position.
About This Opportunity
The Technical Support Technician (Electro-Mechanical) acts as a customer liaison and is responsible for promoting and maintaining positive customer relations.
The position will resolve problems related to controls, programming, electrical, air replacement systems, environmental equipment, mechanical, installation, manufacturing, product specifics, and other equipment needs.
The Customer Service Technician II will examine the root cause to provide solutions by processing quality and warranty claims and handling customer returns.
What You Will Do
Resolve problems related to controls, programming, electrical, air replacement systems, environmental equipment, mechanical, installation, manufacturing, product specifics, and other equipment needs.
May need to travel to the customer location to resolve.
Thoroughly and efficiently gather and document product and customer information, access and fulfill customer needs, and educate the customer where applicable to prevent the need for future contacts.
Document all interactions through contact tracking. Follow up with customer to ensure successful resolution and corrective action items are taken as needed.
- Evaluate, identify, and document opportunities to drive process improvements to positively impact the customer’s experience, and reduce quality and warranty costs.
- Utilize ERP system to track orders and issue necessary materials.
- On-call responsibility for customers as necessary
What You Have to Offer
- High school diploma or GED along with 2-3 years of related experience; or equivalent combination of education and experience
- Knowledge of manufacturing controls, VFDs, heat, air conditioning, and programming.
What We Have to Offer
- We offer a competitive compensation package, generous incentive plan, 401k and profit sharing, health, dental, vision, life insurance, short- and long-term disability.
- Development and career advancement opportunities.
- Opportunity to make your mark in a highly dynamic and growing work environment where you are empowered to make decisions and share in our company’s success.
Mechanical Technician II
Job Title: Mechanical Technician. We are looking for a talented Mechanical Technician, specializing in CAD Software, to join our Machine Maintenance Team in Mineral Point, WI. Mechanical Design of Mechanical Systems -. Mechanical Design Specification. ...
Automobile Service Technician
As a Service Center Automotive Technician, you’ll perform a wide range of services and duties in our Automotive Service Center. As a Service Center Automotive Technician, you’ll perform a wide range of services and duties in our Automotive Service Center. As a family-owned retailer we take pride in ...
Field Service Electromechanical Maintenance Technician Travel to 75%
Provide guidance and support to teams involved in CSA activities, including training on control assessment methodologies. Lead and participate in all phases of internal audit engagements, including planning, fieldwork, and reporting. Engage in constructive dialogues with management to communicate au...
Maintenance Electro-Mechanical Technician, Night Shift
Possess strong problem-solving and electro-mechanical skills. Support operators with optimizing equipment. Basic knowledge of mechanical prints and identifying the parts that need to be ordered. Assisting higher level technicians with troubleshooting. ...
Field Service Technician (MEM) - Evening Shift
Prioritize and schedule service and PM calls to meet customer service windows. Maintain parts inventory on service truck. Establish positive relationship with contacts at service calls. Senior technician requires certification in refrigeration. ...
Maintenance Technician 3rd Shift gea
Technical school diploma in related field AND at least one (1) year maintenance experience or High School Diploma with at least 5 years maintenance experience. Maintenance Technician 3rd Shift gea. Associates or better in Manufacturing Technology or related field. ...
Field Service Electromechanical Maintenance Technician Travel to 75%
Field Service Electromechanical Maintenance Technician with travel up to 75%. A related degree and five or more years of electrical field service, mechanical field service and/or industrial maintenance experience including troubleshooting PLCs and variable frequency drives is required to be consider...
Electro - Mechanical Industrial Maintenance Technician (SWING SHIFT)
Electro - Mechanical Industrial Maintenance Technician (SWING SHIFT). Electro - Mechanical Industrial Maintenance Technician (SWING SHIFT). An electrical mechanical degree or related, electro-mechanical maintenance experience, PLC experience and AC and DC drive experience is required to be considere...
Field Maintenance Technician
Provide onsite support and troubleshooting for company operated equipment and software; Repairs equipment at stations including card readers, site controllers and dispensers. ...
IT Support Technician
Join our dynamic team as our next IT Support Technician! In this role, you will provide day-to-day management of the Support Team to support and resolve end-user issues with computer hardware or software. Resolve end user IT support concerns and answer IT related support questions. Our premium appar...